Terry Hert Sr.
Terry Hert Sr. at Southern Hyundai Newport News

Terry Hert Sr. | Page 3

Sales Consultant

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.0
44 Reviews

Experieced over 20 years in the business. Extensive knowledge of Hyundai products throughout my entire career. I am a family man with 8 children and my lovely wife of nearly 50 years. I love to help my fellow virginians achieve their automotive goals. Come see us over here in Newport News! Be Blessed

Dealership Experience

19 yrs, 4 mos

Industry Experience

33 yrs

Specialties & Trainings

Special Finance and customer service

4.0

44 Reviews

Write a Review

44 Reviews of Terry Hert Sr.

August 09, 2021

Dealership Rating
Employee Rating

It has been a pleasure dealing with Terry. I have purchased my last three vehicles with him. He is warm and helpful. I feel right at home talking to Terry. More

by agarrenton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2021

Southern Hyundai Newport News responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2021

Dealership Rating
Employee Rating

Thank you to Terry my go to point of contact for cars. He and Chris were extremely helpful in the process of picking are car for my son. More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris House , Keith McCullers, Brenda Messer, Casey Metzger, Ray Sims, Christopher Thoman

Jul 24, 2021

Southern Hyundai Newport News responded

Hello May, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2021

Dealership Rating
Employee Rating

Been with Hall Hyundai for 13 years and have had excellent service. No one or business is perfect. I have trusted them with my vehicle since I brought it. More

by 4vaholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris House , Brenda Messer

Apr 05, 2021

Southern Hyundai Newport News responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2021

Dealership Rating
Employee Rating

Had very good experience working with Terry in the purchase of my Tucson. I thank him for his help and service to our country. I also want to thank Derrick Phillips for his persistent work in getting More

by HUEY318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris House, Derrick Phillips

Apr 01, 2021

Southern Hyundai Newport News responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2020

Dealership Rating
Employee Rating

Extremely friendly staff and very helpful! If you need a vehicle ask for Venessa, she will take good care of you and give you a good deal. More

by Jerome
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Tucker , Anthony Ray, Freddie Robles, LJ Trower

Jun 11, 2020

Southern Hyundai Newport News responded

Jerome, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 06, 2019

Dealership Rating
Employee Rating

The Worst experience ever with Hall Hyundai Newport News I have purchased many vehicles from Hall in the past, and just recently I have had the worst experience EVER. The sales rep was only interested in fo More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 20, 2019

Southern Hyundai Newport News responded

Thank you for your feedback. It is our understanding that you spoke with our General Manager, Florin Nista, regarding your concerns. We apologize that we were unable to reach an agreement on the vehicle you were interested in. If we may be of assistance in the future, please do not hesitate to reach out to Florin directly at 757.243.2005. Thank you.

September 06, 2019

Dealership Rating
Employee Rating

Amazing Experience When my family decided we needed to have a second vehicle it was late on a holiday weekend. We were not sure what we were looking for and time was run More

by grossryan79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Hackney, Taylor

December 20, 2018

Dealership Rating
Employee Rating

Great saleman I always look for Terry when I visit your showroom. Overall ALL department treat customers with great service. I look for word to my next visit. G70, More

by doriser60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris House , Craig Brown, Brenda Messer

July 07, 2017

Dealership Rating

Mr.Hert! Terry Hert is the BEST salesman at this location if you want PERFECT customer service Please come see this gentleman He's Professional, a Family Man More

by tevinhert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: N/A

Jul 18, 2017

Southern Hyundai Newport News responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Hall Hyundai Newport News, and we will make sure to share these kind words with Terry and our team! Let us know if you need anything in the future, and thanks again!

May 20, 2017

Dealership Rating

None Was ok I do not have anything more to say. I do like Hyundai cars and I am happy With it. Most likely my next car will also be a Hyundai. More

by rosemarie.wilson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2017

Southern Hyundai Newport News responded

Good afternoon Rosemarie. In response to your review, I want to take the time to thank you for praising our dealership. Hall Hyundai Newport News works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Rosemarie and have a great day!

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