Dealership Experience
5 yrs, 3 mos
Industry Experience
31 yrs, 11 mos
Languages Spoken
English
5 Reviews
Write a Review5 Reviews of Terry Collins
March 28, 2023
Great customer service, they listened to my needs for a new vehicle and delivered! Keep it up Novak new vehicle and delivered! Keep it up Novak More
Other Employees Tagged: Adam Burwell, David Renfro, Jackie Faha
June 28, 2022
No nonsense purchase. Went to look and compare a few Jeeps we saw at a few dealers online and this place has there act together. Bailey was very easy to work with no Went to look and compare a few Jeeps we saw at a few dealers online and this place has there act together. Bailey was very easy to work with no high pressure sales that you would expect at typical used car dealers and was very informative and upfront with what could be done. He seemed to listen to what we needed and gave us a few suggestions. Love the fact that the Jeep mods are done professionally and backed for 3 years. Michael in finance was helpful in all things Jeep and of course with closing the deal. Really enjoyed talking with him which is a first when dealing with finance folks at dealerships! lol Wasn't going to get the warranty but I read the reviews of the company they use and it looked much better than the one I had with my own credit union. The fact that they waive the $100 deductible if you bring it to them doesn't hurt either. If I had to pick anything to be critical on is that the vehicle came from NY and has the corrosion you'd expect dealing with salty roads there but that was not a deal breaker, just something to consider. All in all we are very pleased with the purchase and I feel like I hit the trifecta getting paired up with the folks we dealt with there at Novak. Even Jerry or Terry (can't remember his name) at the service department was genuine and helpful. I'd have no problems bringing any vehicle to him to get serviced. More
Other Employees Tagged: Bailey Crego , Michael Duncan
August 23, 2021
True to their word. Very efficient and helpful. Got a great car. Won’t deal at all on $, even for a cash deal. Very professional great car. Won’t deal at all on $, even for a cash deal. Very professional More
Other Employees Tagged: Bailey Crego
October 28, 2019
Amazing Tim and Bradley Went beyond to satisfy my expectations. Had a gas leak and car was in different shops for nearly 3 weeks, Tim went out to clean to per Tim and Bradley Went beyond to satisfy my expectations. Had a gas leak and car was in different shops for nearly 3 weeks, Tim went out to clean to personally get the tank I am deeply grateful for the crew at Novak motors More
Other Employees Tagged: Bradley Herndon, Zi