
Dealership Experience
5 yrs, 7 mos
67 Reviews
Write a Review67 Reviews of Terri Adams
March 15, 2025
The service lady was rude and unprofessional. She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure if they did all the services they said. My car was sitting out in the lot for 25 minutes before they came to get me. Also, there is a certain way to rotate my tires, and I need to tighten my hand. That was not followed. They will be hearing from me if they warped my rotors. More
March 04, 2025
This is my second new truck from HCB. Both times I was treated fairly and the staff was very helpful in answering my questions. Both times I was treated fairly and the staff was very helpful in answering my questions. More
Other Employees Tagged: Tari Brewer, Pat Brock, David Quach
February 16, 2025
I have had excellent customer care from Terri and her team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, More
November 29, 2024
When the other Omaha Honda dealer could not repair the recall issue with my 2024CRV until Dec 31, I called Honda Cats of Believue and had my repair schedule and completed the day after I contacted them. P recall issue with my 2024CRV until Dec 31, I called Honda Cats of Believue and had my repair schedule and completed the day after I contacted them. Prompt and excellent service. More
July 15, 2024
I have been coming to this dealership on and off since 2021, I was happy doing business until I had to have my front lip on the bumper replaced. The part took about a month to come in when Terri had origi 2021, I was happy doing business until I had to have my front lip on the bumper replaced. The part took about a month to come in when Terri had originally said about 2 weeks, which I understand because there can always be hiccups. I think I spent about $1,500 all together for parts and labor which I thought was a little crazy but oh well, needed to be done! 9 months later I’m driving down the interstate with my wife and dogs and heard a loud pop, looked in the review and the lips flying off. I call the next day they are open to see what can be done and I get told the person that did my last oil change must of not put it on correctly and to go ask them if they did. They also told me that they will not pay for any parts or labor. Disappointment is an understatement. Unless you absolutely have to I recommend not bringing or buying any vehicles from this dealership. More
Other Employees Tagged: Rick Unger
May 08, 2024
Very friendly and helpful. Great service and followup. Lower priced than other Honda Dealers in Omaha. Great service and followup. Lower priced than other Honda Dealers in Omaha. More
Other Employees Tagged: Brian Kelly, Melissa Selander, Tari Brewer, Pat Brock, Rita Kowskie, Guy Southwick

