
Terrence Sterbenz
Finance Specialist
Autonation Subaru Carlsbad
5500 Paseo Del Norte
Carlsbad, CA 92008
Dealership Experience
4 yrs, 10 mos
Industry Experience
13 yrs, 8 mos
Specialties & Trainings
Certified Subaru Sales Consultant
JM&A Certified
62 Reviews
Write a Review62 Reviews of Terrence Sterbenz
April 03, 2025
I just purchased a 2025 Subaru Ascent and my experience from start to finish was the best car buying experience I’ve ever had. First of all, the lobby is great because they have an area for kids and offer from start to finish was the best car buying experience I’ve ever had. First of all, the lobby is great because they have an area for kids and offer unlimited snacks. Fabio was the salesman that helped us. He went above and beyond to get me into my car. I originally came in for a used car, but after discussing my options, it made more sense financially to get a new one. My father who is going through chemo right now (and has very little patience) was with me and enjoyed talking with Fabio so much. Fabio has amazing people and customer service skills. He never once made me feel pressured into buying and put us completely at ease. My credit is not the best and he made sure to try every option to make it work with my budget. Fast forward to trying to get approved, Terrance was so incredibly patient. After only getting approved by one bank, he managed to negotiate with them to a payment I was comfortable with. At one point, I thought I was going to be leaving without a car, but he worked his magic and made it happen. After signing all our paperwork, Christy presented me with a super cute and thoughtful gift bag filled with so many little goodies. She also expressed their gratitude for purchasing a vehicle which I really appreciated. It’s the little things like this that truly make the buying experience so unique, refreshing and special. Thank you AutoNation Subaru Carlsbad. You definitely gained a life long loyal customer. More
Other Employees Tagged: Christy Vogel, Fabio
December 27, 2024
Blown away by our great experience! We kept waiting for the ball to drop because it just was going too smooth from the beginning. Ricky called us to come in to look at the Solterra we w We kept waiting for the ball to drop because it just was going too smooth from the beginning. Ricky called us to come in to look at the Solterra we were interested in. We got there around 6 PM and were out of there in our new car by 8:45. No tricks or hidden add ons. Ricky was professional, helpful and fun to work with. Then, Finance with Terrance was great. Super welcoming, friendly and great sense of humor. The sales manager, Dustin came out to greet us as well and since I was formally in the car business, we had some laughs. Great group of people for sure at Subaru Carlsbad. Received a fair deal and are so happy with our car! More
Other Employees Tagged: Dustin Taylor, Ricky Sentina
December 03, 2024
It all started with my phone call, which was answered on the second ring by Garett Puckett. From there Garett made my experience VERY smooth. He listened carefully and answered all of my questions honestly, the second ring by Garett Puckett. From there Garett made my experience VERY smooth. He listened carefully and answered all of my questions honestly, did NOT oversell. In the end I drove off with a pre-owned, beautiful Subaru Outback and I love it! More
Other Employees Tagged: Garett Puckett (name not listed?)
November 27, 2024
Dealership has awesome showrooms and fulsome presentations of their vehicles. Interactions was benevolent. Wish to see more privacy-heavy rooms when discussing financials. Overall pleased. presentations of their vehicles. Interactions was benevolent. Wish to see more privacy-heavy rooms when discussing financials. Overall pleased. More
Other Employees Tagged: Yuri Ganzha
October 28, 2024
Excellent atención, very friendly staff. Yuri was so helpfully with me , well every one try to make fill at home. THANK YOU AUTONATION CARLSBAD… Yuri was so helpfully with me , well every one try to make fill at home. THANK YOU AUTONATION CARLSBAD… More
Other Employees Tagged: Yuri Ganzha
October 18, 2024
Our experience at the Carlsbad Subaru is always amazing. Michael Torres at Subaru Carlsbad was our salesman and he is so lovely to work with. The customer service is the best around the area by a long shot. Michael Torres at Subaru Carlsbad was our salesman and he is so lovely to work with. The customer service is the best around the area by a long shot. It is welcoming and personal. THANK YOU. We love our Subarus :). More
Other Employees Tagged: Michael Torres
June 03, 2024
Excellent dealership, Jose runs a great operation. Daniela was a great communicator and helped put a deal together for me I was very happy with. Daniela was a great communicator and helped put a deal together for me I was very happy with. More
Other Employees Tagged: Sean Madrid, Daniela Alecio
June 02, 2024
I purchased a Subaru Crosstreck last week from the Subaru dealer in Carlsbad and I had an amazing experience. The salesman and the finance officer were patient, helpful and took the time to explain everythin dealer in Carlsbad and I had an amazing experience. The salesman and the finance officer were patient, helpful and took the time to explain everything in detail. I was impressed. More
Other Employees Tagged: Norman Zafari