83 Reviews
Write a Review83 Reviews of Terrance Fannin
March 20, 2021
I can always expect a warm greeting and professional customer service when I visit. Alvin and his team has always provided the best service possible. customer service when I visit. Alvin and his team has always provided the best service possible. More
Other Employees Tagged: Kerde Evans , Alvin
February 22, 2021
Service repair was great. Communications was poor. The phone system would put you in a loop if no one answered; it needs to be replaced with something more customer friendly. phone system would put you in a loop if no one answered; it needs to be replaced with something more customer friendly. More
February 01, 2021
As usual excellent Service. Easy to deal with from my previous salesman to the service department and all the employees I accessed of the floor, previous salesman to the service department and all the employees I accessed of the floor, More
Other Employees Tagged: Alvin Robinson
August 15, 2020
This is the first time I go to a five star and not have to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience! to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience! More
Other Employees Tagged: Kerde Evans, Paul McIntyre, Erin Roberts, Pam Johnson, John Scinto
August 13, 2020
Though the salesman was real good, the General Manager and finance department were horrible. The manager was condescending and waited to pay off our trade. When I ask he stated he need an additional 200 and finance department were horrible. The manager was condescending and waited to pay off our trade. When I ask he stated he need an additional 200 dollars and the finance person needed training. They failed to file paperwork to get tags. They didn’t call or email just sent a 20 dollar check, 9 days after the temporary tag expired. I would not recommend this dealership. More
June 30, 2020
They were very friendly . And they started working on my car as soon as I turned over my keys . They asked if I wanted anything and they keep me informed about the progress of my car . Excellent customer se car as soon as I turned over my keys . They asked if I wanted anything and they keep me informed about the progress of my car . Excellent customer service. More
Other Employees Tagged: Kerde Evans, Pam Johnson
January 15, 2020
Great service with a smile. Fast and efficient; oil Great service with a smile. Fast and efficient; oil change in less than one hour. What more can I say. Great, great, great, great, great. Great service with a smile. Fast and efficient; oil change in less than one hour. What more can I say. Great, great, great, great, great. More
Other Employees Tagged: Andy, in service.
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