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Tereza Guzman
Tereza Guzman at Herb Chambers Toyota of Boston

Tereza Guzman

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

4.0
114 Reviews
4.0

114 Reviews

Write a Review

114 Reviews of Tereza Guzman

June 05, 2025

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Employee Rating

B just got a routine check up on my 2018 Prius. These guys are always straightforward and clear. I trust them. More

by Sbrann
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Recommend Dealer
Yes

Other Employees Tagged: Sean Cho

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Jun 06, 2025

Herb Chambers Toyota of Boston responded

Thank you for trusting Herb Chambers Toyota of Boston with your Prius! We're glad to hear that our team provided straightforward and clear service during your routine check-up. We look forward to assisting you again in the future!

May 30, 2025

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The service was excellent. T Guzman kept me informed of the problem and the plan. More

by marykd1969
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Herb Chambers Toyota of Boston responded

Mary, we appreciate your shoutout to Guzman at Herb Chambers Toyota of Boston. Safe travels!

May 14, 2025

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Excelente! !! Good conversation Very nice and Excelente en process to sale car I am very happy with my new adquisition 🥰🥰🥰🥰🥰 More

by Juliana campos
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Recommend Dealer
Yes

Other Employees Tagged: Carlos rivas

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May 15, 2025

Herb Chambers Toyota of Boston responded

Juliana, we're delighted to hear you had an excellent experience with us at Herb Chambers Toyota of Boston! Enjoy your new car and thank you for the kind words!

May 02, 2025

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Everyone was super friendly , kind and professional . I had gone to other toyota and I didn't like how none friendly they were so I am definitely coming back again. Very p More

by wendy
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Recommend Dealer
Yes
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May 04, 2025

Herb Chambers Toyota of Boston responded

Wendy, we're delighted to hear that you had a positive experience with our team at Herb Chambers Toyota of Boston! It's wonderful to know you'll be returning, and we look forward to welcoming you back. Thank you for choosing us!

May 01, 2025

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Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

by gleesonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara, Sean Cho

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May 02, 2025

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean and Teresa made you feel like family at Herb Chambers Toyota of Boston! Thank you for the recommendation!

April 19, 2025

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Employee Rating

Depending on service agents, the good one is good. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. More

by MinCostMaxMiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho

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Apr 21, 2025

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience with Herb Chambers Toyota of Boston! We're glad to hear that our team provided honest and efficient service. We appreciate your feedback and look forward to assisting you again in the future!

April 09, 2025

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Sean was very polite and carefully listening. Service was fast and meaningful. Waiting accommodation is great! More

by Eduard
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara, Sean Cho

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Apr 10, 2025

Herb Chambers Toyota of Boston responded

Eduard, we're delighted to hear that Sean provided you with attentive service and a comfortable experience at Herb Chambers Toyota of Boston. Thank you for the feedback!

March 04, 2025

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Excellent customer service. I was informed of progress as it was being done. Fast, and efficient. More

by lowe_9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Herb Chambers Toyota of Boston responded

Thank you for the positive feedback about your recent visit here at Herb Chambers Toyota of Boston! We hope to see you again next time!

January 25, 2025

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Employee Rating

over charge labor 1352$ for fix the small wire and did a very bad job. More

by binkuang
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Camara, Sean Cho

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November 16, 2024

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Employee Rating

Service was excellent and wait was just 2 hours. Complimentary coffee and snack available and not too crowded. More

by GR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Herb Chambers Toyota of Boston responded

We're delighted to hear you enjoyed the excellent service and amenities at Herb Chambers Toyota of Boston. Thank you for sharing your experience, and we hope to see you again in the future!

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