TeresaMarie D'Agostino
TeresaMarie D'Agostino at Suburban Ford of Ferndale

TeresaMarie D'Agostino

Sales Consultant

Suburban Ford of Ferndale

21600 Woodward Ave
Ferndale, MI 48220

4.3
12 Reviews
4.3

12 Reviews

Write a Review

12 Reviews of TeresaMarie D'Agostino

March 07, 2025

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Employee Rating

Suburban Ford of Ferndale offers prompt and friendly service! I will be recommending them to friends and family! More

by TaylorH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

Suburban Ford of Ferndale responded

Hi Taylor, thank you for recommending Suburban Ford of Ferndale! We're delighted to hear about your positive experience with our team. We look forward to serving you and your referrals in the future!

March 05, 2025

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Employee Rating

My experience at this dealership was phenomenal, the staff was kind, efficient and we were in and out in no time with our new truck! More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Suburban Ford of Ferndale responded

Hi Jess, we're delighted to hear about your fantastic experience at Suburban Ford of Ferndale! Enjoy the new truck and thank you for choosing us!

December 01, 2024

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Employee Rating

Theresa was a fantastic sales person! She gave me all the information I needed and also let me take my time to make the right decision for me. She was thorough and patient but also persis More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Suburban Ford of Ferndale responded

Hi Ed, we're delighted to hear that Theresa provided you with such a thorough and patient experience at Suburban Ford of Ferndale. Thank you for recommending her!

July 14, 2024

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I’m so glad I came here. I saw my dream car online and drove off the lot in it the next day! More

by Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Suburban Ford of Ferndale responded

Hi Mimi, we're so glad you came to see us! Enjoy your new ride and let us know if you need anything in the future.

February 13, 2024

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Employee Rating

Purchased a used F-150 with 20k miles that supposedly had a 139pt inspection. They couldn't possibly have looked at Brake pad wear because I had Metal to Metal brakes in the REAR after only 8k miles. Rear pa More

by ron.vandekerckhove
Recommend Dealer
No

Other Employees Tagged: Derrick Walker

Feb 14, 2024

Suburban Ford of Ferndale responded

We're sorry to read about your experience with the F-150 and understand how frustrating this must be. It's concerning that you've had difficulty reaching out, as we strive for clear communication and customer satisfaction. We'd like to discuss the warranty, recall issue, and any other concerns directly with you if possible. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Andrew Vultaggio - General Manager - andrewvultaggio@lithia.com

December 12, 2023

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Service was professional. Salesperson, Theresa is awesome. She goes above and beyond to help her customers. If you're looking to purchase a good certified used vehicle. Vis More

by nathansw0208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Walker

Dec 14, 2023

Suburban Ford of Ferndale responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Dec 12, 2023

nathansw0208 responded

Thank you Suburban Ford.

December 11, 2023

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Employee Rating

I had an issue and I contacted Tom regarding it and he handled it right away. When I came back to pick up my new purchase. He came over and introduced himself to me and let me know I can come to him anyti More

by Sophia
Recommend Dealer
Yes

Other Employees Tagged: Tom MacPherson

Dec 13, 2023

Suburban Ford of Ferndale responded

Hi Sophia, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2023

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Employee Rating

When i buy car it was in bad condition because 2 days after ,i need to go in mechanic and I spend 3200$ . More

by klementhoxhallari
Recommend Dealer
No
Dec 09, 2023

Suburban Ford of Ferndale responded

Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please give us a call at (248) 206-6800 and we will do our best to make this better. We hope to hear from you soon.

December 01, 2023

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Employee Rating

Theresa and Tom helped us getting everything we needed to complete the sale we were happy with our purchase More

by Kjb1010kb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom MacPherson , Derrick Walker

Dec 02, 2023

Suburban Ford of Ferndale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale! We are always more than happy to assist you if anything else comes up. Take care!

Dec 02, 2023

Suburban Ford of Ferndale responded

Hi, we are happy we could make your experience a positive one! Thank you again for choosing Suburban Ford of Ferndale, and we hope to see you again soon!

November 02, 2023

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Employee Rating

Ferndale Ford is the worst dealership I have ever used. Finance officer screwed up the finance paperwork and warranty paperwork. It took almost 3 months to get everything straightened out. Numerous calls a More

by bacman3232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Antonio Sbrocca, Derrick Walker

Nov 03, 2023

Suburban Ford of Ferndale responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 399-1000. We look forward to hearing from you.

Nov 03, 2023

bacman3232 responded

I live 4 hours away from the dealership and I drove there just for a particular truck I couldn't find anywhere else. I have been trying to reach someone there since the middle of August when I discovered the problems. I've lost count of how many times that I called the dealership. I had talked to several people and left several messages on voicemail. And no one ever responded until I talked to Antonio Sbrocca. Nicole the original finance person changed the finance paperwork after I left and drove home. She also put in the wrong numbers on the extended warranty. Charging me but not giving me what I paid for. I understand that Nicole is no longer employed there but it begs the question, how many other deals did she screw up that haven't been discovered. Since the early 1990's I have purchased and leased over 2 dozen new vehicles from different dealerships. And never had there been anything like this. As I said Ferndale Ford is the worst dealership I've ever dealt with. Kinda funny that I never heard from the dealership until I posted several negative posts on a bunch of automotive media sites. If you truly want to speak to me you have my contact info at the dealership. I'm done trying.

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