Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Teresa Dixon
Teresa Dixon at Norm Reeves Mazda

Teresa Dixon

Service Director

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

4.9
35 Reviews
4.9

35 Reviews

Write a Review

35 Reviews of Teresa Dixon

September 12, 2025

Dealership Rating
Employee Rating

Very professional personnel always get a solution and great service also the sales department is awesome More

by francisco.velazco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

Report | Print
Sep 12, 2025

Norm Reeves Mazda responded

Cue the spotlight! Our sales team and service pros appreciate being called out for their steady, professional work. Thanks for noticing. We’ll keep putting our best faces forward.

September 11, 2025

Dealership Rating
Employee Rating

The Norm Reeves Mazda Team treat me like family. I appreciate Terri, Josh, Angela and Lindsay very much. They take good care of me and my cars. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Lyndsay Dooley , Josh Lymer

Report | Print
Sep 12, 2025

Norm Reeves Mazda responded

Hi, Shawn. Consider this the block party invite! Your kind words make Terri, Josh, Angela, and Lindsay want to bake another batch of great service. Thanks for letting us treat you like one of our own.

September 03, 2025

Dealership Rating
Employee Rating

Very cool staff They guide you through the maintenance stuff very politely. Highly recommend this service center More

by szaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Guidry

Report | Print
Sep 04, 2025

Norm Reeves Mazda responded

Think of the service center as a small ensemble where each team member hits the right note: polite introductions, clear explanations, and coordinated moves that keep the day flowing. We love that the rhythm made the maintenance feel approachable and even a little neat. Appreciate you recommending us.

August 28, 2025

Dealership Rating
Employee Rating

Great service department! Everyone is friendly and helpful! Salvador took great care of me and kept my up to date on the progress of the service. More

by john.zerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

Report | Print
Aug 29, 2025

Norm Reeves Mazda responded

Thank you for the kind words, John. We pride ourselves on five-star hospitality. Salvador will be thrilled to hear you felt cared for and kept in the loop from check-in to pick-up. We look forward to your next stay with us.

August 27, 2025

Dealership Rating
Employee Rating

Great service the staf is very professional and really knows what they are doing the sale people too More

by francisco.velazco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

Report | Print
Aug 28, 2025

Norm Reeves Mazda responded

Our service crew and sales squad try to work like a pair of workshop wizards. They may not have magic wands, but we think they have magical skills! Hearing you felt they really know what they’re doing means they did their jobs right. If you spot something else we can help with, flag us down, and we'll make something happen. Thank you, Francisco!

August 23, 2025

Dealership Rating
Employee Rating

Service was incredibly quick, they provided me with timely updates throughout the process and also cleaned my vehicle free of charge! More

by Jonathan Treminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

Report | Print
Aug 25, 2025

Norm Reeves Mazda responded

Thanks so much, Jonathan. We love hearing that the process was timely and that the free detail put the cherry on top. If you need anything between visits, just give us a shout.

August 10, 2025

Dealership Rating
Employee Rating

We just bought our third Mazda from Stephanie. She's the best! We got a very good price for the new CX5 as well as for our trade-in. The whole process, as always, was easy and enjoyable. We wi More

by Lance Newman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Arias, Stephanie Foreman

Report | Print
Aug 11, 2025

Norm Reeves Mazda responded

Third Mazda from Stephanie? Now, that’s loyalty! We’re thrilled to hear you enjoyed both your purchase and service experiences. We’ll be here when you’re ready for Mazda number four!

August 08, 2025

Dealership Rating
Employee Rating

I have been using this dealership for years and have always been pleased with their service on my two Mazda 3’s and my RX7. They give great customer service. More

by Debbie Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Salvador Torres , Tim - mechanic

Report | Print
Aug 11, 2025

Norm Reeves Mazda responded

We've enjoyed years of caring for your Mazda3s and RX7, Debbie. We’re so glad to keep earning your trust! Thank you.

August 07, 2025

Dealership Rating
Employee Rating

My service was prompt and the service center staff were very helpful. I will be going back. More

by ekwa07cha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Guidry

Report | Print
Aug 08, 2025

Norm Reeves Mazda responded

Thanks so much for the shout-out! We love hearing that our service team made your visit quick and helpful. Keeping you on the road with prompt care is exactly what we aim for, and we’ll be ready with the same fast, friendly service next time you need us.

July 31, 2025

Dealership Rating
Employee Rating

Every time I make an appointment they are extremely kind! They always ask me how’s my day and we will take care of you! I am always pleased when I get to pick up my car! More

by Dollfan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres, Yvette Soto

Report | Print
Aug 01, 2025

Norm Reeves Mazda responded

Your kind words are the cherry on top of our service sundae! 🍒 We’re always here to make your day a little brighter, and it’s fantastic to know you leave happy every time. See you at your next appointment!

1
2
...
4

Dealership Inventory (221 Vehicles)

used 2024 Mazda CX-90 PHEV car, priced at $32,857
2024 Mazda CX-90 PHEV
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$32,857
View Details
used 2023 Toyota Highlander car, priced at $41,900
2023 Toyota Highlander
used
Black exterior
Automatic
Front-wheel Drive
$41,900
View Details
used 2021 Kia Sorento car, priced at $22,290
2021 Kia Sorento
used
Gravity Gray exterior
Unknown
Front-wheel Drive
$22,290
View Details
used 2025 Mazda CX-50 Hybrid car, priced at $38,900
2025 Mazda CX-50 Hybrid
used
Jet Black Mica exterior
CVT
All-wheel Drive
$38,900
View Details
new 2025 Mazda CX-30 car, priced at $26,495
2025 Mazda CX-30
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$26,495
View Details
used 2017 Cadillac XT5 car, priced at $17,975
2017 Cadillac XT5
used
Radiant Silver Metallic exterior
Automatic
Front-wheel Drive
$17,975
View Details
View All Inventory