Teddy Chuks

Excellent Service from the Dealership and From Teddy. Cowles Nissan was the second dealership that we visited on 12 November 2016. When we arrived we were met by Teddy Chuks and I must say that his servic Cowles Nissan was the second dealership that we visited on 12 November 2016. When we arrived we were met by Teddy Chuks and I must say that his service impressed me from start to finish. The previous day we only went to inquire about a Nissan Maxima and he made it his mission to ensure that we not only saw the car but knew every feature inside the car and outside the car. The next day we went back to purchase a Nissan Maxima from him and his service again was excellent. As a Soldier I have been to various dealerships in the last 18 years and I must say his service and experience is Top Tier that I have ever had. Me and my wife definitely were impressed by his service and I recommend when you see Cowles Nissan you stop by and see Teddy, he will Square you away and take care of you. More

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Great service that exceeded my Expectation I recently bought a new Murano from Teddy Chuks and he was exceptionally outstanding. Never wasted my time with undue delay and explained all the fe I recently bought a new Murano from Teddy Chuks and he was exceptionally outstanding. Never wasted my time with undue delay and explained all the features. NEGOTIATIONS was very easy and simple. I will always recommend here any time and any day. Olaj. VIcka More

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Excellent service with a smile Every time I visit this dealership I'm always greeted with a smile. I've worked with Teddy on both of my cars and would recommend him to friends and f Every time I visit this dealership I'm always greeted with a smile. I've worked with Teddy on both of my cars and would recommend him to friends and family. More

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great customer service, great price. The customer service shown to us by Teddy Chuks is the best I have experienced with a dealer. He was patient, friendly and quick. The vehicle was very The customer service shown to us by Teddy Chuks is the best I have experienced with a dealer. He was patient, friendly and quick. The vehicle was very well priced as well. This is definitely a great dealership to buy new or used cars. More

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once the sale is complete customer service disappears My sales rep Teddy was very good. He listened to what I was looking for and delivered the service that I expected. After the sale is a different sto My sales rep Teddy was very good. He listened to what I was looking for and delivered the service that I expected. After the sale is a different story. Do not trust Mr. Niazi. I came back three times on three seperate occasions to talk to him about the problem that I told my sales rep. about the next day and was basically accused of causing the problem. His words " How do I know you didn't do it when you left?" I had only put 100 miles on the car. After a few exchanges and him trying to get me to pay for half of the repair costs he agreed to take care of it (wheel bearing). After two months and the sound still there I returned to find out that the other wheel bearing was shot. This was a certified pre-owned car and in less than 3,000 miles both rear wheel bearings had to be replaced. The service dept said it was worst than the first one and it should have been discovered and replaced during the first issue. I went back to Mr. Niazi and was told that "he didn't have to do anything the first time for me (even though I called my rep the next morning) and the first one was done as a "courtesy", and since the service dept said that it was a continuation of the original problem that THEY could pay for it because he wasn't. Once again this was after comming to speak with him three times again on three seperate occasions.So I spent $600 to fix a problem that should have been caught during the "certification" process before it hit the lot and or at the first repair, and I still have a noise. It seems that all he cares about is the fact that they made the sale and if you have a problem then it's YOUR problem not theirs. If you are thinking of buying a car from this man PLEEASSE have it inspected by a independent mechanic and DON'T TRUST there " certified" label and certainly DON'T TRUST Mr Niazi. I have 20 years of sales and customer service experience and I have dealt with and worked with some "sleazy salesmen"in my time.I would definitely put him in that category so beware. The service Department is excellent though. They do treat you like family and they are honest and fair. More

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