I started in this business as a junior in high school on work program in 1977. That's about the time the metric system was introduced to a American cars. That's a few years short of a half a century of experience most of which was as a master technician. Have been a service advisor for several years now. Having a master technician back ground helps out tremendously with guidance for your vehicle's service needs.
Read moreDealership Experience
2 yrs, 3 mos
Industry Experience
47 yrs, 5 mos
1 Review
Write a Review1 Review of Ted Roesner
January 03, 2025
I think this dealership is honest and commendable. I was out on the road on a trip that was 3000 miles and counting when I experienced an issue with my 2015, Silverado 1500. I made the appointment for I was out on the road on a trip that was 3000 miles and counting when I experienced an issue with my 2015, Silverado 1500. I made the appointment for diagnostics through Ted and arrived for the appointment. I was greeted by friendly staff and after a short wait the truck was finished with a simple tightening of a negative battery cable. The dealership fixed the issue and said since I was an out-of-town traveler, and the fix was so minor and quick, they were not going to charge me the diagnostic fee at all. So, one short hour wait and zero cost I was on my way. This dealership chose not to charge me for an agreed upon fee and I think that is a great way to handle customers. Thank you Ted and Napleton Chevrolet, I will recommend your dealership to anyone that asks. More