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Taylor Whitley
Taylor Whitley at Hubert Vester Chevrolet
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Taylor Whitley

Lane Manager

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.8
233 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Specialties & Trainings

ASE certified

4.8

233 Reviews

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233 Reviews of Taylor Whitley

December 18, 2024

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Employee Rating

I had an unfortunate chain of events happen from my service that was recommended for the transmission purely as maintenance. There was a cross threaded bolt, cracked catalytic converter and still an ex More

by AEGLOVER94
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danny Meacomes

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Dec 18, 2024

Hubert Vester Chevrolet responded

We apologize for not delivering an exceptional experience to you during your visit. I understand that several of our team members are working on resolving your vehicle issues and that you have spoken directly with Chris Hicks (Fixed Operations Manager) and Danny Meacomes (Service Manager) in this process. We appreciate your candid feedback and your patience while we work toward addressing your concerns and Danny will keep you updated on the team's progress. Lisa Owens Customer Relations Manager

November 29, 2024

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Employee Rating

The are very helpful ,they answer any question I might have,I would recommend them to all my friends. More

by roxy1rosie2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fields

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Dec 03, 2024

Hubert Vester Chevrolet responded

Thank you for your praise of Taylor and Jennifer and our Service team. We appreciate you taking the time to give us feedback and for recommending our services to others. It means so much to us! Lisa Owens Customer Relations Manager

November 23, 2024

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Employee Rating

They are always friendly and do a quality job. This is a Great Chevrolet team!! More

by Sarah
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel, Brittany Moore

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Nov 27, 2024

Hubert Vester Chevrolet responded

Thank you for taking the time to tell us about your latest visit. Your praise of our Service team members and their efforts means so much to us. We appreciate your business and hope we have the opportunity to serve you again soon. Lisa Owens Customer Relations Manager

November 23, 2024

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Taylor was very knowledgeable and friendly. Very good first visit! I asked for information about my car,and he gave it to me ! More

by woessnerchris
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Recommend Dealer
Yes
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Nov 27, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing Taylor and his excellent customer service skills. It sounds like your first visit was so positive and we hope you allow us the chance to deliver many more great visits in the future. We appreciate your business and your feedback . Lisa Owens Customer Relations Manager

November 22, 2024

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Employee Rating

Taylor Whitley was a pleasure to work with, as always. The other advisors were kind and friendly as well. We will be returning in the future. More

by AALDAPAJR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Hubert Vester Chevrolet responded

Thank you for your positive review of your visit with our Service team. Yes, Taylor Whitley takes great care of our customers and I am happy to hear he made your experience so pleasing. We look forward to seeing and serving you again soon. Lisa Owens Customer Relations Manager

November 15, 2024

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No pressure environment, no longer wait purchase. Johnny Kent is the best! Service department very thorough. More

by altonvirgil789
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Recommend Dealer
Yes
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Nov 15, 2024

Hubert Vester Chevrolet responded

It certainly sounds like our Sales team and Service team have delivered excellent customer service to you during your visits. We appreciate your feedback about both. Thank you for choosing to do business with us and for your recommendation. Lisa Owens Customer Relations Manager

November 14, 2024

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Employee Rating

Taylor was amazing and he answered all of my questions and doubled checked to see if he could duplicate my driving issue. Hubert Vester had a long wait to get my car back but I am glad that the first main More

by TAYLORMHATHAWAY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Moore

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Nov 14, 2024

Hubert Vester Chevrolet responded

We are pleased to hear that your first maintenance visit was great. Thank you for mentioning Taylor's thorough and stellar customer service skills in your review. We will pass along your kind words. We appreciate your feedback and look forward to serving you again. Lisa Owens Customer Relations Manager

November 09, 2024

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Love the personal attention given by everyone. Thank you for the great experience with your dealership. More

by madukes_ellis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel, Jennifer Fields

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Nov 14, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing several members of our Service team. Each customer's circumstances are different and we are committed to creating an exceptional and individualized experience for each one. We appreciate your praise and hope to assist you in the future. Lisa Owens Customer Relations Manager

October 26, 2024

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Very professional and knowledgeable on the situation that was going on about my vehicle all together More

by taylora7020
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Moore

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Oct 29, 2024

Hubert Vester Chevrolet responded

We appreciate you taking the time to compliment members of our Service team and recognize their expertise in serving you. Thank you for choosing us and we hope to have the opportunity to take care of you again. Lisa Owens Customer Relations Manager

October 25, 2024

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Employee Rating

Taylor was great to work with. Got my truck in for service and completed within two days. Dealership sent me verification of services. Even went beyond what I needed and showed More

by whitley1211
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Hubert Vester Chevrolet responded

Thank you for letting us know that your interactions with Taylor and your overall recent experience with our Service team was so positive! Your recommendation is much appreciated and we hope to serve you again soon. Lisa Owens Customer Relations Manager

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