Taylor Sumser

Great service in a pinch - kept me posted on every step of service and got me out quickly. of service and got me out quickly. More

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Taylor Sumser has been the best of the best KIA service representatives I have worked with over the past six years. Taylor has outstanding skills not only in troubleshooting problems but in finding and i representatives I have worked with over the past six years. Taylor has outstanding skills not only in troubleshooting problems but in finding and implementing a solution. I know that when Taylor is my Service Representative. my Optima Plug-In Hybrid, which has encountered several complicated problems along the way, will be returned with the problem investigated, identified, and most likely fixed. Thank you Taylor! Thank You Bridgewater KIA! More

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Taylor is a “Pro! ” Very knowledgeable and great follow through, which results in exceptional customer satisfaction. ” Very knowledgeable and great follow through, which results in exceptional customer satisfaction. More

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Bridgewater KIA is the best & only dealer l trust with my Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The s Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The shuttle service is another customer convenience. I love how they track warranty repairs and take care of them. My experience spans six years. Their customer service has always been 5 star service. More

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Getting an appointment is easy and convenient. I Don't have to wait for weeks. Staff is excellent and helpful. They explain everything. Waiting room is very good, kids love the chips.. I Don't have to wait for weeks. Staff is excellent and helpful. They explain everything. Waiting room is very good, kids love the chips.. More

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Taylor got my sorrento right in and diagnosed the problem. Excellent service! Quick and easy! Thank you! problem. Excellent service! Quick and easy! Thank you! More

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Visited the dealership to service my Kia sportage 2024. This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items check This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items checked on my car More

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Taylor is always helpful and informative. He is pleasant to work with. Thank you Taylor He is pleasant to work with. Thank you Taylor More

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Great dealership my next vehicle will be from here again service is excellent the waiting room is great service is excellent the waiting room is great More

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Taylor has always taken care of us when having our Sportage in for service. Last example was our need for a driving headlight replacement. He told us to just show up and he would take care of it. No a Sportage in for service. Last example was our need for a driving headlight replacement. He told us to just show up and he would take care of it. No appointment necessary. Took about a half hour and it was complete. Thank you! More

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