Our experience was great!
Taylor was amazing! This was our first purchase from Jackie Cooper. We will definitely be a repeat customer!
Taylor was amazing! This was our first purchase from Jackie Cooper. We will definitely be a repeat customer!
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by amy69
Verified Customer
Verified Customer
Other Employees Tagged:
Grant Greer
Oct 28, 2024 -
Jackie Cooper INFINITI responded
Hi Amy, thank you for sharing your experience with us. We're glad that Taylor was able to help make your first experience here with us great! We hope that you're loving your new car, and we looking forward to seeing you again soon!
Sincerely,
Alex Kach, General Sales Manager
They acted in a timely manner when ordering my new QX80.
Trade in process and paperwork to be signed were fast and efficient.
Trade in process and paperwork to be signed were fast and efficient.
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by jauschwitz
Verified Customer
Verified Customer
Oct 28, 2024 -
Jackie Cooper INFINITI responded
Hi Jauchwitz, thank you for leaving us a 5 star review. We're glad that the trade-in process was quick and efficient for you, and we wish you the very best with your new QX80. Take care!
Sincerely,
Alex Kach, General Sales Manager
Super nice staff, no pressure sales.
I feel like they were up front on everything and communicated well and and in timely fashion.
I feel like they were up front on everything and communicated well and and in timely fashion.
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by chunt7160
Verified Customer
Verified Customer
Oct 21, 2024 -
Jackie Cooper INFINITI responded
Hi Chunt7160, thank you for leaving us a 5 star review. We're glad that our team made your experience here great! We appreciate your business and hope to see you again soon!
Sincerely,
Alex Kach, General Sales Manager
No finance manager to assist with proper title.
Paying cash probably did not help, of day I guess. Sales was not familiar with new law changes. Supposedly new title held up with requirements, proba
Paying cash probably did not help, of day I guess. Sales was not familiar with new law changes. Supposedly new title held up with requirements, probably not true, not fast as in past. Got new temp tag quickly. You still have 60 days to buy new tag, guess that’s why not in hurry. How complicated can it be to issue same title. Car business must be great or reducing staff, but more sales staff there anyway, so they don’t lose sale and minimum discount
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by ghanten
Verified Customer
Verified Customer
Oct 09, 2024 -
Jackie Cooper INFINITI responded
Ghanten, we are truly sorry to hear of your disappointment in the state of Oklahoma’s new title and tag process. We completely understand your excitement to finish the whole process. However, we have no control over the time it takes for the title to be sent to you. We just looked at the details of your sales interaction--your sales professional stated that it could take up to 2-3 weeks to receive the title. He also stated that the law had changed at the beginning of the month, and it would take a little longer to do the paperwork. We’re guessing there may have been some confusion over what that meant. We would love to learn more about why you felt he wasn’t familiar with the new law. We want to get better at what we do and your feedback helps us do that. If you would like to share that with us, please call Alex Kach, Infiniti General Manager, at 918-806-8988. We want you to feel just a confident in the law change and process as we do!
Very bad experience.
will never come back. I went there twice and my problem was not solved.
will never come back. I went there twice and my problem was not solved.
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by trkhan15
Verified Customer
Verified Customer
Sep 30, 2024 -
Jackie Cooper INFINITI responded
trkhan15,
I completely understand your frustration, and I want to assure you that we're here to assist you in any way possible. The new MY2025 QX80 is equipped with exciting, cutting-edge technology that enhances your driving experience, but we acknowledge that it can come with its own set of learning curves. I know you've faced some challenges with the app linking to your old account, and we've actively communicated with corporate to address this issue. They've even reached out to you personally to assist. We genuinely appreciate your patience as we work closely with headquarters to resolve this matter promptly.
Sincerely,
Alex Kach, General Sales Manager
Seemed to have worthwhile product and worked with us to
make a purchase on used vehicle
make a purchase on used vehicle
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by ghanten
Verified Customer
Verified Customer
Sep 27, 2024 -
Jackie Cooper INFINITI responded
Hi ghanten,
We're thrilled to have provided you with excellent service! Come back soon for more great deals.
Sincerely,
Alex Kach, General Sales Manager
Very friendly and efficient dealership.
Everyone was very professional and the whole process was done very easily.
Everyone was very professional and the whole process was done very easily.
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by debbierad4
Verified Customer
Verified Customer
Sep 25, 2024 -
Jackie Cooper INFINITI responded
Hi dcebbierad4,
We're thrilled to have provided you with excellent service! Come back soon for more great deals.
Sincerely,
Alex Kach, General Sales Manager
Fast, friendly and very informative, I highly recommend
Cooper infinity if you are in need of a new or used vehicle in the Tulsa area.
Cooper infinity if you are in need of a new or used vehicle in the Tulsa area.
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by wisc8thkid
Verified Customer
Verified Customer
Sep 24, 2024 -
Jackie Cooper INFINITI responded
Hi wisc8thkid,
Thank you for choosing us! We're excited to welcome you back for more outstanding service.
Sincerely,
Alex Kach, General Sales Manager
Taylor and the team were great to work with throughout
the process of deciding what vehicle I wanted to purchase and never pressured me into making such a big decision. Would definitely recommend them to
the process of deciding what vehicle I wanted to purchase and never pressured me into making such a big decision. Would definitely recommend them to friends and family!
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by SHARONMSCOTT
Verified Customer
Verified Customer
Aug 27, 2024 -
Jackie Cooper INFINITI responded
SHARONMSCOTT,
Thank you for your wonderful review! We're so pleased to hear that Taylor and our team provided a pressure-free experience as you decided on your vehicle. Your recommendation means the world to us, and we're glad you felt supported every step of the way. We appreciate your trust and look forward to serving your friends and family in the future!
Sincerely,
Alex Kach, General Sales Manager
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