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Taylor Richards
Taylor Richards at Napleton's Aston Martin Downers Grove
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Taylor Richards

Sales Consultant

Napleton's Aston Martin Downers Grove

217 Ogden Ave
Downers Grove, IL 60515

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Taylor Richards

March 03, 2025

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Employee Rating

our Review • 15 Word Minimum Wonderful to work with! Purchased a car from Taylor in August and she was incredioly knowledgeable with the Maserati brand. She continues to check in and referred her to a f More

by S.Jacobs
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Mar 09, 2025

Napleton's Aston Martin Downers Grove responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2025

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Thank you for the outstanding service! Smooth process, great sales person, and a fantastic experience overall! More

by Mnguyen828198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Duerinck

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Mar 02, 2025

Napleton's Aston Martin Downers Grove responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Aston Martin of Downers Grove as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

February 25, 2025

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Employee Rating

Excellent service. Very attentive throughout the buying experience. Would recommend to anyone buying a similar car. More

by Barefoot1999
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Trade-in Experience
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Recommend Dealer
Yes
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Feb 27, 2025

Napleton's Aston Martin Downers Grove responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

January 31, 2025

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Lovely crew here at Maserati! Taylor went above and beyond assisting me and helping me into my new car. I got a great deal and they provided helpful information that got me a good More

by Tara
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 03, 2025

Napleton's Aston Martin Downers Grove responded

Hi Tara, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2024

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Best to work with on getting my wife a new car. His team did amazing job to make a sale on Maserati F-tributo Lavante. Thanks to Taylor and Conner More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perry Galecki , Connor

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Dec 12, 2024

Napleton's Aston Martin Downers Grove responded

Hi Andy, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any further questions, please give us a call. We're always happy to help!

Dec 07, 2024

Andy responded

Perry Galecki and his team....

August 20, 2024

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Employee Rating

Once we got our vehicle, she was completely unresponsive and unprofessional. Manager had to take over the final paperwork as she was unreliable. I would strong advise customers to avoid Taylor Richards. More

by carlover
Purchase Time
Recommend Dealer
No
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March 05, 2024

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Employee Rating

Fantastic customer service very friendly and knowledgeable definitely worth your business. Very pleased with our purchase. More

by Punksboops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margaret Puzanowska, Keith Burgess

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Mar 07, 2024

Napleton's Aston Martin Downers Grove responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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