Taylor Lecher

When there was a miscommunication on appointment date, the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. the service manager was extremely professional and courteous and was able to accommodate my needs. Staff is top notch. More

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Fast, efficient oil change and tire rotation while I waited w/ brake inspection, multi-point inspection and car wash included. Friendly staff, comfortable waiting area, great experience…Thanks! waited w/ brake inspection, multi-point inspection and car wash included. Friendly staff, comfortable waiting area, great experience…Thanks! More

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The dealership is always on time, friendly, and helpful. I always have a wonderful experience at Nissan russ darrow in West Bend. Thank you for the outstanding service! I always have a wonderful experience at Nissan russ darrow in West Bend. Thank you for the outstanding service! More

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I was able to go in for oil change without an appointment and was treated like a long time customer went above and beyond my expectations and was treated like a long time customer went above and beyond my expectations More

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The service department got me right in and completed the job quickly. They have always treated me right and I highly recommend them to anyone job quickly. They have always treated me right and I highly recommend them to anyone More

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It’s a great dealership Always been very good to work with. Excellent service they have been always very accommodating for us as we come from out of town with. Excellent service they have been always very accommodating for us as we come from out of town More

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Easy to work with. Had an issue with our Nissan, had to go in a few times including a tow. Everything was covered amd even was offered a ride to and frombthe dealer. go in a few times including a tow. Everything was covered amd even was offered a ride to and frombthe dealer. More

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It seems like the service dept at West Bend looks for reasons to not do warranty work. I have an issue with a muffler and the mechanic said it was damaged in an accident. I don't see any physical damag reasons to not do warranty work. I have an issue with a muffler and the mechanic said it was damaged in an accident. I don't see any physical damage to the muffler. More

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Brought my car in twice for recall and cruise control issues. Taylor epitomizes excellent customer service. Everyone was very friendly and concerned that I was satisfied with the service I received. issues. Taylor epitomizes excellent customer service. Everyone was very friendly and concerned that I was satisfied with the service I received. More

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Great service and department was great handling my service but vehicle was in shop for a month and dealer doesn’t offer loaners, dealership would get 5 stars if they offered loaners during service service but vehicle was in shop for a month and dealer doesn’t offer loaners, dealership would get 5 stars if they offered loaners during service More

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