Taylor Johnson
Taylor Johnson at Executive Kia

Taylor Johnson

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.6
7 Reviews
4.6

7 Reviews

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7 Reviews of Taylor Johnson

July 02, 2025

Dealership Rating
Employee Rating

Pleasant customer service. Wait times are reasonable. Always get videos before service starts , but don’t get them after. Videos don’t always show up close detail. Which when t More

by sruiz334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

June 25, 2025

Dealership Rating
Employee Rating

The communication from Taylor was great. They did a good job turning around a bad situation. More

by BRIANJASON10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

June 10, 2025

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Employee Rating

Executive Kia service department is the best I have worked with. They are honest, friendly and very helpful. More

by Jwooding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

June 09, 2025

Dealership Rating
Employee Rating

This is the best dealer in the state for service and purchasing. They always make you feel valued. More

by BFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 06, 2025

Dealership Rating
Employee Rating

They took care of the car in a friendly and efficient way. Always a positive experience! More

by SECH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 06, 2025

Dealership Rating
Employee Rating

First time bringing my car for service there and was pleased with how I was treated and the pleasantly surprised with walkthrough inspection video of my car texted to me during the service. More

by bjmcc150
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Jun 06, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 29, 2025

Dealership Rating
Employee Rating

I am very happy with the employees as a the service with you all,,,I haven't really had that anywhere before so I thank you so much. More

by joit1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Dan Raucci

May 30, 2025

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

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