Taylor Howard

Bailey Church and Brian M were easy to talk to. They explained the car benefits well and were honest about things. They did not pressure me but listened to my visibility issues and I am so glad I b They explained the car benefits well and were honest about things. They did not pressure me but listened to my visibility issues and I am so glad I bought a Volvo. More

by JANEANDHANK Verified Customer Verified Customer

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Great experience. Very professional, expedient, courtesies. Everything was completed as agreed before. Brian made buying experience enjoyable as a new car purchase Very professional, expedient, courtesies. Everything was completed as agreed before. Brian made buying experience enjoyable as a new car purchase should be. More

by BBESEDIN Verified Customer Verified Customer

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Pretty disappointed in the way my transaction has been handled. I purchased this vehicle from the other side of the country, full price, sight unseen. Once I committed to the vehicle the the level of com handled. I purchased this vehicle from the other side of the country, full price, sight unseen. Once I committed to the vehicle the the level of communication dropped off a cliff. Getting a return call, email or text from Bailey and Andrew was xxxx near impossible. Can't figure out why it was so difficult to send an email to keep me up to date on the delivery of my vehicle. It wasn't until I reached out to Taylor (a manager)that I was able get any answers. I am very happy with my vehicle, but I knew I would be. I had been looking for this specific vehicle for about a year. But the overall process of acquiring it would have been significantly better with clear and accurate communication. More

by CHRISTINADILORETO Verified Customer Verified Customer

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Always treated exceptionally well at this dealership. Make leasing so easy and explain it so well Make leasing so easy and explain it so well More

by DEENIEMARY007 Verified Customer Verified Customer

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Thank you so much for your amazing service. I love this car . Thank you again I love this car . Thank you again More

by BONITAHOMECARE Verified Customer Verified Customer

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Bailey and the Niello team provided exceptional service. They made our car buying experience over the internet fast & easy. Appreciate the speed and help needed to get our car ready and delivered as promise They made our car buying experience over the internet fast & easy. Appreciate the speed and help needed to get our car ready and delivered as promised. More

by DHEREDIA0 Verified Customer Verified Customer

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Excellent service and friendly customer service. . Thank you Five Stars! We love our new Volvo. . Thank you Five Stars! We love our new Volvo. More

by 2020RYANNATALIE Verified Customer Verified Customer

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We had a wonderful experience at Sacramento Niello Volvo! We test-drove a CPO 2021 XC40 Recharge with Brian Machado in July and asked him to keep an eye out for a very specific color. He was persistent and We test-drove a CPO 2021 XC40 Recharge with Brian Machado in July and asked him to keep an eye out for a very specific color. He was persistent and found us just what we wanted in the beginning of August. When the car arrived at the dealer, there were small scratches on it. Brian and your staff went above and beyond and sent it to be repaired for us. The car looks brand new! I am so impressed with the service and treatment we received and I highly recommend this dealership to anyone. More

by AMYHGASKINS Verified Customer Verified Customer

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Good service and very nice deal they can offer! It was a very good experience when first time to lease a car there! It was a very good experience when first time to lease a car there! More

by GEEYUAN Verified Customer Verified Customer

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I received incorrect information about the electric car range. Wrong information was in fact highlighted as a selling point. The solutions I was offered once I realized the information I received was wrong range. Wrong information was in fact highlighted as a selling point. The solutions I was offered once I realized the information I received was wrong, were essentially to deal with it or that the dealership could buy back my 2025 car as a used vehicle at considerable cost to me. The staff was mostly attentive during the sales process, but not after the car was purchased. While everyone was very nice, the service was inconsistent once I bought my vehicle. It took several calls/texts to get a response at times. The incorrect charger was provided and I was bounced around from department to department in search of an answer to my questions. More

by LISA.FOLBERG Verified Customer Verified Customer

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