Taylor Hicks

First of all, you have a beautiful show room with a nice staff, Taylor was very professional and good to work with. However, our first experience with Austin at this dealership was very disappointing, we le staff, Taylor was very professional and good to work with. However, our first experience with Austin at this dealership was very disappointing, we left without ever wanting to return and decided to purchase a vehicle from another dealership. We felt Austin was less than honest with us and very pushy. The subsequent day Bryce called and requested we give them another chance. He was very gracious and the reason we returned and purchased a vehicle. Our family has purchased a number of vehicles from a bay area dealership, and it is a far more pleasurable experience. We pay cash for our cars and expect a fair price without the aggressive sales pitch. I also don't like the aggressive sales pitch from the finance manager while signing the documents. It took way to long and felt he was keeping me hostage until I agreed to purchase additional services. He gave me a price for a number of items then when I declined, he continually proposes a lower cost. He came down several times for the cost of each item. Just give me a fair price to begin with and don't try to take advantage of me. More

by DOUGLAS15 Verified Customer Verified Customer

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Taylor Hicks was awesome. He was personable and honest, no hard pitches. Taylor was also very knowledgable with the product and process. I had a great experience. This is the He was personable and honest, no hard pitches. Taylor was also very knowledgable with the product and process. I had a great experience. This is the second car I have purchased through Land Rover Rocklin and I highly recommend the dealership and Taylor! More

by KOLBROBIN Verified Customer Verified Customer

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Excellent customer service. Taylor and Karan were professional and courteous. Would definitely recommend this dealership. Taylor and Karan were professional and courteous. Would definitely recommend this dealership. More

by RAJEEVDAVIT Verified Customer Verified Customer

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They got us in and out quickly with our new car/trade in making the process seamless! making the process seamless! More

by PBOLAND03 Verified Customer Verified Customer

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This was our 4th purchase from Niello Land Rover Rocklin. Taylor is a fantastic sales consultant and we will definitely be back for our next car. The service is always top notch. Taylor is a fantastic sales consultant and we will definitely be back for our next car. The service is always top notch. More

by DOCBROWN2012 Verified Customer Verified Customer

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Everyone was very helpful in getting the vehicle I wanted thank you for everything ev thank you for everything ev More

by EZ_ROBERTS Verified Customer Verified Customer

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Taylor was very helpful and patient in helping us make a big decision about purchasing our new Range Rover Sport. His knowledge about the vehicle was excellent and he was very good at explaining the fine de big decision about purchasing our new Range Rover Sport. His knowledge about the vehicle was excellent and he was very good at explaining the fine details of the vehicle. More

by DERRICK.ANDREWS79 Verified Customer Verified Customer

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Taylor was a true professional helping us with ordering a custom 2025 Defender and exchanging our 2020 Defender. Easy process and friendly demeanor. Either knew or researched all our questions in a timely custom 2025 Defender and exchanging our 2020 Defender. Easy process and friendly demeanor. Either knew or researched all our questions in a timely manner. More

by KING.CALIFORNIA Verified Customer Verified Customer

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Taylor was fantastic to work with. Walked us through all of the features of the car. Got it in a week earlier than promised. Worked through two trade-ins with Austin and, after a li Walked us through all of the features of the car. Got it in a week earlier than promised. Worked through two trade-ins with Austin and, after a little back and forth, got pretty close to where we wanted to be. Worked with Eli to close it out. Got through it very quickly and, although we had no interest in any extended warranties or coverages, he was able to offer some pricing concessions which made them attractive. Al in all a great car buying experience! More

by RBRADLEY7 Verified Customer Verified Customer

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Fantastic dealership, very friendly and helpful. They were very knowledgeable about the product and very helpful in helping us make a decision. They were very knowledgeable about the product and very helpful in helping us make a decision. More

by dpotts10 Verified Customer Verified Customer

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