Taylor Black
Taylor Black at Fred Martin Superstore
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Taylor Black

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.6
25 Reviews
4.6

25 Reviews

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25 Reviews of Taylor Black

March 10, 2025

Dealership Rating
Employee Rating

Everyone was very polite and helpful and the area is very clean. I think they did an excellent job. More

by malea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks

Mar 10, 2025

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

February 26, 2025

Dealership Rating
Employee Rating

Fred Martin did a great job servicing our vehicle. Taylor, the mechanic kept us apprised of its progress every step of the way, and even cleaned it both inside and out as a courtesy for being so patie More

by boord71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Fred Martin Superstore responded

We're happy to hear that Taylor and our team could help get your vehicle taken care of! Thank you for your patience and for taking the time to leave us 5-stars. Please reach out if there is anything else that we can help out with. Thank you again and we look forward to your next visit!

February 26, 2025

Dealership Rating
Employee Rating

Pleasure to work with. Great communication and fast service. Taylor Black is excellent to deal with! More

by keproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! We look forward to seeing you again!

February 17, 2025

Dealership Rating
Employee Rating

Ok ok ok ok ok okay ok ok ok ok ok ok ok ok ok ok ok More

by mattkesti
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Fred Martin Superstore responded

Ok ok ok! Thank you so much for your business and for taking the time to leave us a high rating! We look forward to making your next visit even better!

January 13, 2025

Dealership Rating
Employee Rating

I came for a simple oil change tire rotation and a shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it afte More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2025

Fred Martin Superstore responded

Hi Karen. We're sorry to hear about your experience. When you can, please email us your contact information to Fmcares@fmcars.com so that we may look into this further. We thank you for bringing this to our attention and for your review.

January 11, 2025

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Employee Rating

I was very impressed by the friendly staff and service I received I appreciated the time they took to get my truck right. Great job More

by rmaddox42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Fred Martin Superstore responded

We're happy to hear we could get your truck fixed up and back on the road! Thank you so much for your 5-star review and for your business!

November 05, 2024

Dealership Rating
Employee Rating

Fred Martin needs to be the example for all dealers, used and new. If all dealers offered and had as many opportunities as Fred Martin, they would be a lot more successful. They Started from a tiny little s More

by bryancarpenter86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelli Slavens , Rhonda

Nov 06, 2024

Fred Martin Superstore responded

We're so thankful to hear about your great experience! Thank you so much for your continued support of our dealership and for taking the time to leave us this kind review. If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit.

October 02, 2024

Dealership Rating
Employee Rating

Taylor was excellent and very communicative and explained everything that was done and work was done efficiently More

by SJSJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! We look forward to seeing you again!

September 24, 2024

Dealership Rating
Employee Rating

I was very pleased with my sales agent and the service department was very prompt on getting my vehicle in for minor repairs More

by lumpy06178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Williams, Dean Marco

Sep 25, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for your kind words about our team. If there is anything else that we can help with, please reach out and let us know. Thank you again and congratulations on your new Ram!

September 19, 2024

Dealership Rating
Employee Rating

Fast, efficient service. Same day appointment. Taylor Black is an excellent service advisor and very polite. More

by smatheos52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Fred Martin Superstore responded

We're happy to hear we could get your vehicle in and out and back on the road! Thank you do much for your business and for taking the time to leave us 5-stars! We look forward to your next visit!

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