Taylor Alvarez

Poor customer service. Poor communication. They are not in it for the customer, just themselves. Poor communication. They are not in it for the customer, just themselves. More

by Bob Verified Customer Verified Customer

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I had an awesome experience working with Taylor and the team at Ford of Upland. From the moment I walked in, they were friendly, patient, and genuinely focused on helping me find the right car and not just team at Ford of Upland. From the moment I walked in, they were friendly, patient, and genuinely focused on helping me find the right car and not just trying to make a sale. Taylor took the time to understand what I was looking for, answered every question, and made the whole process smooth and stress-free. They made financing and paperwork simple, explained everything clearly, and made sure I felt confident about my decision before driving off the lot. I couldn’t be happier with my new Bronco and the great service I received. More

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Great guy, easy to work with, got everything streamlined for me! Was in and out of the dealer quickly. for me! Was in and out of the dealer quickly. More

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Very nice dealership made it easy to buy our new Maverick. Every one was so nice. Maverick. Every one was so nice. More

by b-emiller Verified Customer Verified Customer

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Taylor and upland team were amazing. Perfect job, clean, transparent, everything was fine and good. Tks guys Perfect job, clean, transparent, everything was fine and good. Tks guys More

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Easy purchase- I was in/out in about 2-3 hours. Service was very efficient. Service was very efficient. More

by Nodnopt Verified Customer Verified Customer

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I gotta say Taylor is extremely phenomenal he is over the top on customer service always on contact with me with the from start middle and finish he explain to me how everything was going he even drove the v top on customer service always on contact with me with the from start middle and finish he explain to me how everything was going he even drove the vehicle for me made sure nothing was wrong and gorgeously detailed and to be honest with no shortcuts all the way straight edge hardly any sales persons are like that nowadays I can count on him for my future purchases. He even brought the vehicle to my job so incredibly phenomenal saved me from going over 1hr 30mins God bless thank you for making me a proud owner of my dream truck Ford Bronco badass truck I'm loving it! More

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The Staff at Ford of Upland were professional and helpful. Taylor was extremely knowledgeable and took plenty of time to explain the electronics and all the other features in the vehicle. helpful. Taylor was extremely knowledgeable and took plenty of time to explain the electronics and all the other features in the vehicle. More

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Taylor was amazing to work with. He responded to my inquiry quickly and we were out the door with our brand new truck with ease. Service and knowledge were wonderful. Thanks Taylor! He responded to my inquiry quickly and we were out the door with our brand new truck with ease. Service and knowledge were wonderful. Thanks Taylor! More

by amanda@gmsucculentco.com Verified Customer Verified Customer

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The Customer Service was outstanding. Our Salesman (Taylor), the Sales Manager (Bill), and Finance Manager (Ray) were all very professional and respectful of us and mission to learn about Our Salesman (Taylor), the Sales Manager (Bill), and Finance Manager (Ray) were all very professional and respectful of us and mission to learn about and ultimately lease a 2025 Mustang Mach-E. There was zero pressure and they respected the fact that we were not going to buy or lease any vehicle until we performed our due diligence regarding the vehicle of our interest. We appreciated that, and it lead us to completion of our transaction with Ford of Upland, rather than with a competing Ford dealer. Keep up the great Customer service! PS: I hope that I got everyone's names and titles correct. More

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