Tate Myers

Wally's Nissan of Latham responded

Dear ZMCCB, Thank you for taking the time to share your fantastic 5-star review! We are thrilled to hear that you experienced exceptional service from our team at Wally's Nissan of Latham, mentioning especially Marc Vrigian, Mike Skinner, Eric Elky, Tate Myers, Nikkie Traficante, Eric Messier, Jeff Nadim, Phil Gagliardi, and Kelly Vincent. They will all be delighted to hear your praise for their dedication, friendliness, and responsiveness! We appreciate you highlighting our reliable service, great customer care, and overall positive experience. It's our mission to provide top-notch service in all areas, and your feedback lets us know we're achieving that goal. While you rated service price transparency, workmanship, service time, and service communication at 4 out of 5 stars, we strive for perfection in all areas. Is there anything specific we can do to improve in these areas in the future? Thank you for recommending Wally's Nissan of Latham – it means a lot to us! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Dear LindsayZ, Congratulations on finding your dream vehicle at Wally's Nissan of Latham! We're so happy to hear we helped you achieve that goal. A big thank you for your kind words about everyone you worked with here – Tate Myers, Jeff Nadim, and Michael Costello will all be thrilled to hear your praise! It's fantastic that you rated our sales price transparency and finance experience a perfect 5! We strive to provide a clear and hassle-free buying process. While the purchase time received a 4-star rating, is there anything specific we could have done to improve that aspect of your experience? We appreciate your feedback and are always looking for ways to better serve our customers. Thank you for recommending Wally's Nissan – we truly appreciate it! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Dear davishunter, We sincerely apologize for the miscommunication regarding your trade-in value. It sounds like your experience was frustrating, and we understand why. We strive to be fully transparent with every customer and regret that it didn't feel that way on this occasion. We take your feedback seriously and will use it to refine our processes to ensure better experiences for future customers. Thank you for bringing this to our attention. The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Marc Vrigian Customer Relations Manager marcv@wallysautogroup.com

Wally's Nissan of Latham responded

Rjcorriveau87, we are so happy to read such a great review about Fuccillo Nissan Of Latham! We hope to see you soon!

Wally's Nissan of Latham responded

Hello Breannahanson3, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

samdsaliba@yahoo.com responded

I wrote this review

Wally's Nissan of Latham responded

Wilmaryjimenez521, we really appreciate your feedback! We're looking forward to your next visit with us!

Wally's Nissan of Latham responded

Conroycrew94x, thank you for your kind review; we are happy to pass along your comments to the team here at Fuccillo Nissan Of Latham! If you're ever in need of more help, please let us know!

Wally's Nissan of Latham responded

Kenny.brown0306, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (518) 250-4380. We look forward to hearing from you.