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Tara Nelson
Tara Nelson at Shottenkirk Toyota
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Tara Nelson

Warranty Administrator

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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4.8
11 Reviews
4.8

11 Reviews

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11 Reviews of Tara Nelson

November 08, 2024

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Employee Rating

I had an audio alert go off in my Lexus while I was in Quincy for the day. Shottenkirk Toyota got my car into the shop, diagnosed the problem, and got me back on the road in an hour, and didn't charge a p More

by LFRANK2796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Scott

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Nov 11, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2024

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The people at the dealership were great! I was in and out in less than a 45 minutes. More

by HANDRIGA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Nov 01, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2024

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Employee Rating

Helpful that they provided transportation Quick and efficient to customers waiting in lobby..thank you More

by DSYEATER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Nov 01, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

October 27, 2024

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Great service was done in time fast service. they got the job done in time fast More

by JOHNKING51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Oct 28, 2024

Shottenkirk Toyota responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

September 25, 2024

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Employee Rating

Usually very good but missed some spots when detailing . Always able to get car in in a timely mattrr More

by RKSPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Sep 26, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

September 21, 2024

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I've always have a great experience at Shottenkirk Toyota, that's why I have bought 4 cars there!!!!!!! More

by CHICAGOCUBS1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Boone, Patrick Hasting, Nolan Ryan, Ricky Kuczwara, Candi Erwin

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Sep 23, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 11, 2024

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Very prompt service, and informative about everything they had done to my vehicle. Very nice waiting area. More

by WHEWELL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

September 08, 2024

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Employee Rating

Every one that we talked to was very polite. We forgot our coupons for service and the young man at the counter gave us the discount anyway, I’ve always taught my kids look for things like that More

by DADDYO_195144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Sep 09, 2024

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

August 30, 2024

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Employee Rating

Everyone was very nice and helpful. They took my car right away for its first service. They did a-great job!!! I would like to thank Zachary for his help fixing my air conditioner!!!! More

by DOROTHY.LOGAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Sep 04, 2024

Shottenkirk Toyota responded

DOROTHY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 27, 2024

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Employee Rating

Fast friendly service. Explained what was done and what will need to be done in the near future. More

by R_BOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Aug 28, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

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