Tara McDade
Tara McDade at Joe Machens Nissan

Tara McDade

Assistant Service Manager

Joe Machens Nissan

201 Nebraska Ave
Columbia, MO 65203

4.9
217 Reviews
4.9

217 Reviews

Write a Review

217 Reviews of Tara McDade

February 01, 2025

Dealership Rating
Employee Rating

Appreciate being able to book online and they were efficient on the service provided in a timely fashion More

by MEYER.CRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schultz, Andrew Maxwell

January 30, 2025

Dealership Rating
Employee Rating

Everything we have done with them has been smooth! We will definitely choose them again. More

by SHERRYUSSERY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schultz, Andrew Maxwell

January 26, 2025

Dealership Rating
Employee Rating

I've know Tara for a very long time and trust her to take of my problems effectively. I can also count her to explain the situation to my satisfaction. More

by HAYES.C196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schultz

Jan 28, 2025

Joe Machens Nissan responded

Thank you for the kind words! We're so glad to hear Tara continues to provide you with excellent service and support. We truly appreciate your trust and look forward to assisting you again in the future!

January 24, 2025

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Employee Rating

The workers were all very polite, friendly, and welcoming. The waiting area was clean and spacious. I would definitely recommend this dealership! More

by Kspell32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Schultz, Andrew Maxwell

Jan 26, 2025

Joe Machens Nissan responded

Thank you for the wonderful review! We’re so glad you had a positive experience with our team and enjoyed our waiting area. We truly appreciate your recommendation and look forward to serving you again!

January 23, 2025

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Professional and courteous service. I have had two different Nissan vehicles in the last 7 years and the staff in both sales and service have always been a pleasure to deal with. More

by WJCARNEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Maxwell

Jan 25, 2025

Joe Machens Nissan responded

Thank you for your kind words! We’re thrilled to hear you’ve had great experiences with both our sales and service teams over the years. We truly appreciate your continued trust in us and look forward to serving you again!

July 19, 2024

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Employee Rating

It was time for my routine oil change and tire rotation and Tara was very nice and speedy! More

by Gavin Nutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Joe Machens Nissan responded

Thank you for your kind words! We're glad Tara made your oil change and tire rotation a quick and pleasant experience. We appreciate your business and look forward to serving you again!

August 17, 2022

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Employee Rating

They won’t stand behind the warranty and expect you to pay labor for something under warranty More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 17, 2022

Joe Machens Nissan responded

Eric, as I shared in our email communication, we fully stand behind our warranty for the battery you purchased. The warranty clearly states that the parts are covered, not labor. These were the terms at the the time you purchased the battery that were agreed to. We are happy to stand behind this warranty and happy to take care of it for you.

Aug 17, 2022

Joe Machens Nissan responded

Eric, as I shared in our email communication, we fully stand behind our warranty for the battery you purchased. The warranty clearly states that the parts are covered, not labor. These were the terms at the the time you purchased the battery that were agreed to. We are happy to stand behind this warranty and happy to take care of it for you.

May 12, 2022

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Employee Rating

Horrible service, they have had my car for three weeks. I was told they had no loaner cars or rentals, I spent $1500 on a rental. Money I don't have. Finally it's fixed, $4000 later, fixed transmission. Pa More

by kperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 07, 2022

Joe Machens Nissan responded

Hello, I would like to look into this further for you. If you could email me with your vehicle information so I can track down your account that would be great. ssonnemaker@machens.com. Thank you

Jul 08, 2022

kperkins responded

2 months to respond, not sure why I'm surprised. I called, emailed and went in person and could not get management to speak to me. 2017 Nissan Sentra, silver. The tag they put on my car said my car was white. Maybe they put the rebuilt transmission in a white Sentra. My name is Kristen Perkins. I'm thinking the large banner on the side of the building that says rental cars for $35 a day should come down if that's truly not possible. False advertisement. I would love to get reimbursed for all the time and money waisted. I returned my car three times after it was "fixed". The last time I went back they said my tires were bad, not transmission problem. Ironically I had no tire issues before they got ahold of my car!!! My whole car vibrated after they got ahold of it. Never an issue before. There was no accident or anything that would cause that. The transmission went out in the middle of the road and it was towed.

July 30, 2021

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Employee Rating

I am extremely disappointed with the service at Machens Nissan! I took my wife’s Juke in for an oil change and ended up with a $4,000 bill and over two weeks waiting on parts! The most disappointing part o More

by J.HUTSON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 03, 2021

Joe Machens Nissan responded

Thank you for submitting this review. We work hard to to learn from our mistakes and figure out ways to be better. Would you mind emailing me at cwilliams@machens.com so I can help look into this issue for you?

December 01, 2020

Dealership Rating
Employee Rating

I have been a customer since it was Perry nissan and remained a customer since it’s been Joe Machens. The service Dept is expensive! Oil changes have gone up and yesterday I had recommendations totaling More

by smorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Schultz , Michael De Jesus

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