Tanya Byers
Tanya Byers at John Thornton Buick GMC

Tanya Byers

Service Advisor

John Thornton Buick GMC

1492 N Hwy 27
Carrollton, GA 30117

4.8
119 Reviews
4.8

119 Reviews

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119 Reviews of Tanya Byers

September 05, 2024

Dealership Rating
Employee Rating

Very professional, good customer, service, kind, and courteous. I would definitely recommend this dealership to a friend More

by petejoa61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

Has always followed up for complete satisfaction of performed service. Service dept is lead by great professional More

by charleswebb2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Robinson, Michael Conner, Dean Manston , Rodney walker

June 10, 2024

Dealership Rating
Employee Rating

I asked they check my spare tire since I could not get air to go in it. They did, but I was shocked they didn’t screw it in after checking the tire. So the cover would lay flat when not opened. More

by Deidra Dove
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 27, 2024

Dealership Rating
Employee Rating

Great dealership. Employees are very helpful and nice. Really nice waiting area. They are ready to answer any questions you might have. More

by Debra
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Steven

February 15, 2024

Dealership Rating
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Great people! Great customer service! They always go above and beyond to take care of their customers. More

by Matt P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2023

Dealership Rating
Employee Rating

I have been using this dealership since buying my first Cadillac from them in 2014. I have never had any issues or problems with any of my visits. They are very professional and detailed in their service a More

by howbev1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 03, 2021

Dealership Rating
Employee Rating

The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’al More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard, Eric, Tanya, Steven, Shane

Mar 05, 2021

John Thornton Buick GMC responded

Thank you for your review! We are happy to help.

March 02, 2021

Dealership Rating
Employee Rating

Salesman Anthony was particularly refreshing. He was calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with. More

by nancycmonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Conner, Anthony Gray, Andrew Coker , Shannon Cheatwood

Mar 05, 2021

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Anthony was able to assist you with your purchase.

February 27, 2021

Dealership Rating
Employee Rating

Accessory installation no problems. Everything went smoothly. Everyone was very nice stopping to ask if I wanted water or anything. Very pleasant experience. Would recommend highly More

by DENNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard

Mar 01, 2021

John Thornton Buick GMC responded

Thank you for your review! We are so glad our team could provide a pleasant experience. Hope you are enjoying the new accessory.

February 25, 2021

Dealership Rating
Employee Rating

Great dealership always friendly and willing to take time with you. Prices are what they tell you up front. I will continue to do business with this dealership. More

by byersc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard

Mar 01, 2021

John Thornton Buick GMC responded

Thank you! Our service team is always happy to help.

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