Tammy Stafford

Tammy Stafford the best of the best , The best service Tammy Stafford the best of the best , The best service advisor ever She is always kind and polite, very thank you for work with her. Tammy Stafford the best of the best , The best service advisor ever She is always kind and polite, very thank you for work with her. More

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Standard of excellence I have been a MB Sugar Land customer since it opened and have nothing but the highest praise for the dealership. Frank Kelske has been my sales conta I have been a MB Sugar Land customer since it opened and have nothing but the highest praise for the dealership. Frank Kelske has been my sales contact since he joined the dealership and I enjoyed yet another purchase of my 4th vehicle. Same great experience with each sales experience. I have also had the pleasure of working with Tammy Stafford as my service advisor for many years. She is extremely knowledgeable, professional and personable. Simply put, MB Sugar Land will continue to be my destination for all things Mercedes! More

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Easy and Friendly I have purchased 4 vehicles from Frank Kelske with Mercedes-Benz Sugar Land. Frank is very knowledgeable and a truly nice guy. The service departmen I have purchased 4 vehicles from Frank Kelske with Mercedes-Benz Sugar Land. Frank is very knowledgeable and a truly nice guy. The service department are friendly and easy to work with. Tammy Stafford is a champ More

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Great experience Was a great experience dealing with Max in purchasing a 2013 GLK 350 for my daughter, Wished I had meet Max years ago.Great Deal.I have purchased a fe Was a great experience dealing with Max in purchasing a 2013 GLK 350 for my daughter, Wished I had meet Max years ago.Great Deal.I have purchased a few vehicles over the years but never had such a great buying experience, Max listened to what we was trying to do , even helped us make a decision on which Vehicle would be best to purchase based on the known facts.If and when we need to purchase again Max will be seeing me again. Thanks Max!!! Can't stop just here ,after Max took care of us we then got to visit with Stewart , signing the paper work was a breeze, no pressure , had a couple of questions which Stewart took what ever time needed to give us the right answer, last but no least was Tammy who did a great job in explaining all the buttons to my daughter, what a Great Team! Thanks Rickey Coleman More

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Exceptional Customer Service without compromise! We purchased a pre-owned Mercedes-Benz from a local car dealership and it only came with one key. I called Mercedes-Benz of Sugar Land, which is the c We purchased a pre-owned Mercedes-Benz from a local car dealership and it only came with one key. I called Mercedes-Benz of Sugar Land, which is the closest Mercedes-Benz dealership to Katy, TX where we live. I was transferred to the parts department and spoke with Jose who was extremely helpful! He explained the process of purchasing a new key. During our conversation he asked if I had checked to see if there were any re-calls on my particular vehicle and when I told him I hadn't, he checked for me and as it turns out there was one. He immediately introduced me to Tammy Stafford from the Service Department who helped me get a service appointment scheduled and took care of everything related to the re-call. When my car was getting serviced, I was shuttled to and from work by a valet from the dealership - who was extremely kind and professional! Since my initial service visit, I have been back to the dealership several times and every time I visit, the customer service I receive has been unparallelled. They really do strive for customer satisfaction in everything they do and we would recommend Mercedes-Benz of Sugar Land blindly and without reservation to anyone considering taking their car in or purchasing a vehicle from their dealership! More

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Frank Kelske is a great guy - fun to do business with This is the third car we have purchased from Frank. He is fun to work with and very knowledgeable. We have recommended Frank to many of our friends. This is the third car we have purchased from Frank. He is fun to work with and very knowledgeable. We have recommended Frank to many of our friends. Good job Frank and MB Sugar Land. Bradley was knowledgeable and made the transition to all the new features easy and seamless. Tammy is a big reason we return to MB Sugar Land - fantastic to work with and very accomodating. More

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Sugar Land Mercedes Frank Kelske made the whole process of buying my new ML350 so easy. The car I wanted was not available, but he searched and found one that had all th Frank Kelske made the whole process of buying my new ML350 so easy. The car I wanted was not available, but he searched and found one that had all the features I wanted but would not be ready for several weeks. He sent me home in a loaner ML, which gave me plenty of time to get used to driving a Mercedes. My new car arrived today, and I couldn't be happier with my decision to purchase a Mercedes from the Sugar Land dealership. More

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Tammy is a consummate professional, who knows her clients well and her service department even better. She provides efficient, courteous, prompt and personalized service and is an absolute pleasure to deal w well and her service department even better. She provides efficient, courteous, prompt and personalized service and is an absolute pleasure to deal with. She goes out of her way to keep the customer informed, reassured and ultimately perfectly satisfied with every aspect of the service experience. I always know my car will be ready as promised, and perfectly serviced, and Tammy makes the experience of taking my car to the dealership not only painless, but enjoyable. She's a keeper :-) Thank you, Tammy, for being an outstanding service representative/manager for me for over four years! More

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I have been experiencing excellent service form this dealership for years and will continue supporting it for many more years to come. My service advisors know me and are very professional. Thanks dealership for years and will continue supporting it for many more years to come. My service advisors know me and are very professional. Thanks More

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My husband's favorite car is Mercedez Benz. At first I was very sceptical because of the price. Luiz Salazar was very reassuring that the purchase of the ML and the smart car were wise choice considerin I was very sceptical because of the price. Luiz Salazar was very reassuring that the purchase of the ML and the smart car were wise choice considering our financial status. I love the smart car and the ML as well. Michell and Tammy rendered quality services. And the operators were courteous and were willing to accomodate my request. Mercedes Benz is so customer-focus. I have not experience this kind of service in the other dealers aound here or in my other cars. I am a quality consultant and my job is to ensure customers are satisfied and delighted. More

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