Tammie Letchworth

I'm losing faith in the Lakeland shop. .first time I got a oil change they didn't put any washer fluid in my car..left it empty..I call and they said bring it back..I just brought some and .first time I got a oil change they didn't put any washer fluid in my car..left it empty..I call and they said bring it back..I just brought some and did it myself..On yesterday took it to get a oil change and get my transmission serviced..Told them to check my air pressure in my tires.. when they finished my car I ask did they check my tires...she said yes...Got up this morning for work and the lights was on for.low tire pressure..so they never did check it like they said..Had to take it to Sam's Club and get it done this morning, which I work at Sam's..but why lie..it makes me double think did they do my transmission work that I payed almost 300.00 dollars for or did they lie about that..This is the second time this has happened to me at this dealership....They need to get it together..I'm not pleaded at all.. I did call and report it both times.. More

by CLASSYV65 Verified Customer Verified Customer

Report | Print

Oil change had an appointment great time. Explained about my oil change why the maintenance Explained about my oil change why the maintenance More

by Sandjan13 Verified Customer Verified Customer

Report | Print

Tammy A lot was the most rude service tech at any dealership I have ever done business with . dealership I have ever done business with . More

by Mini Mouse Verified Customer Verified Customer

Report | Print

The service was very good, and Tammie is very knowledge about her job. She had me in and out the door ensuring that the work on my car was done correctly. about her job. She had me in and out the door ensuring that the work on my car was done correctly. More

by RSALSPICE Verified Customer Verified Customer

Report | Print

Waited approximately 50 minutes for our service advisor to finish up the paperwork for our three hour service only to forget our coupon and have to wait another 10 minutes for her to correct it. Over all f to finish up the paperwork for our three hour service only to forget our coupon and have to wait another 10 minutes for her to correct it. Over all from drop off to pick up was 4 hours. More

Report | Print

Staff did a great job updating me on the status of my car. Thank you guys for making the process easy. car. Thank you guys for making the process easy. More

by santiago.andre1994 Verified Customer Verified Customer

Report | Print

Technician did not reset my oil change status and I’m still getting my error message or not notification message. Whenever I start my car that says my oil change is due. still getting my error message or not notification message. Whenever I start my car that says my oil change is due. More

by lhsbandmom1 Verified Customer Verified Customer

Report | Print

verry good i would recomend to my friends and family they were verey courtsey and went out of ther way good job guys were verey courtsey and went out of ther way good job guys More

by lskelso5 Verified Customer Verified Customer

Report | Print

Store manager was very nice when I dropped the car off at the end of the night. My help past point was less than ideal. Tammie spoke in a condescending manner. She greeted me followed by silence, and then th the end of the night. My help past point was less than ideal. Tammie spoke in a condescending manner. She greeted me followed by silence, and then the basic questions that should've been at the beginning of the call, I then had to ask for the information that she called me about. She spoke to me as if I was stupid throughout the entire experience. She was unhelpful, condescending, and rude throughout the entire experience. More

by none23 Verified Customer Verified Customer

Report | Print

They do really good work at fair prices. I've bought and leased my last 7 vehicles from Jenkins Nissan. I've bought and leased my last 7 vehicles from Jenkins Nissan. More

by None Verified Customer Verified Customer

Report | Print