Tammie Letchworth

Painless. When buying a car it’s an always a headache. With Jenkins Nissan came in gave Luis an idea what we wanted. Walked out with what we wanted and the pri When buying a car it’s an always a headache. With Jenkins Nissan came in gave Luis an idea what we wanted. Walked out with what we wanted and the pricing that fit for us. Luis and his team were able to accommodate that. The only time I have ever bought a vehicle and the process being painless. Due to Jenkins Nissan and Luis customer service going the extra mile. More

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Willing to add to the service fees but not fully inspect the car like I would like and are accustomed to when going in a place for service on my vehicle. A week and a half later, my car wouldn't start. Turn the car like I would like and are accustomed to when going in a place for service on my vehicle. A week and a half later, my car wouldn't start. Turns out my battery was shot. I had AAA come out and he informed me that it needed replaced. How can I pay hundreds of dollars and not at least be given notice that maybe they should check the battery. What else do they skimp on when doing their "inspection" Very disappointed More

by jdegracia82 Verified Customer Verified Customer

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Service is good and the customer service team are good. Takes a while to do an oil change and tire rotation even though you have an appointment. Takes a while to do an oil change and tire rotation even though you have an appointment. More

by glfraley Verified Customer Verified Customer

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Unorganized and extremely disrespectful. Have no sense of urgency and didn’t care about doing their job in a timely manner. Waited over 2 and a half hours past my appointment time. Have no sense of urgency and didn’t care about doing their job in a timely manner. Waited over 2 and a half hours past my appointment time. More

by kalidicristo Verified Customer Verified Customer

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I was not happy with the my last service visit. It was recommended that I have changed the transmission fluid flushed, which I did and paid over $300 and later found out that should never have been It was recommended that I have changed the transmission fluid flushed, which I did and paid over $300 and later found out that should never have been done. I could later cause consequences. I don't understand why the service advisor recommended it and the technician actually did it. I'll just stick with the oil changes from now on. Thank you very much. More

by connmj Verified Customer Verified Customer

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Everyone is pleasant and professional. I’m Always impressed with the staff, the professionalism and the quality of the work . I’ve watched them deal with belligerent and unreasonable clie I’m Always impressed with the staff, the professionalism and the quality of the work . I’ve watched them deal with belligerent and unreasonable clients and never flinch. More

by Cynthia Verified Customer Verified Customer

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Nice knowledgeable polite in an out service I’ll be returning soon for the next oil change returning soon for the next oil change More

by Lidee77 Verified Customer Verified Customer

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I don't think that Jenkins Nissan pays attention to details. On several incidents I have had to call them because no one called to let me know that my car was ready. They don't review services prior to details. On several incidents I have had to call them because no one called to let me know that my car was ready. They don't review services prior to work done. I was charged for a tired rotation and I purchased the tires from them. Tjis is a free service. I had to call the service agent and dispute the charge. I do like the service agents. They try to be helpful. Sometimes they just fall short on the service. More

by jeffjack28 Verified Customer Verified Customer

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Very nice sales people without the pressure. Smooth process for the purchase of my 2024 Rougue and explained the features. Smooth process for the purchase of my 2024 Rougue and explained the features. More

by mariajrivas Verified Customer Verified Customer

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Very thorough in dealing with my warranty issues. Timely on getting my oil change completed. Timely on getting my oil change completed. More

by loflandsharpe Verified Customer Verified Customer

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