Tameka Jones

This dealership was nice and clean. The staff was awesome , friendly and attentive. My overall experience was excellent. The staff was awesome , friendly and attentive. My overall experience was excellent. More

by karlalewis44 Verified Customer Verified Customer

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They refuse to honor an issue that's been on my kia for years. Their sister company in Cumming was the first to document a problem and promised that "Kia corporate is aware of the issue, just wait for a re years. Their sister company in Cumming was the first to document a problem and promised that "Kia corporate is aware of the issue, just wait for a recall." Well here I am, two years later with a check engine light still on in my new Kia, and no one will make it right. Kia Corporate says I'm out of my warranty even with the proof of these codes being on my car well within my warranty, Lou Sobh of Cummings won't honor what THEY told me and documented, and neither will Lou Sobh of Newnan. I've been an avid Kia owner since 2016, but never again will I buy one due to the lack of care and compassion by Kia and it's dealerships. The part needing to be replaced is only $500 so nothing for Kia and it's affiliated dealerships to replace. They'd rather lose a long time Kia owner than fix something they knew was broken on my vehicle while it was within the warranty. I will make sure I do all I can to make sure no one I know buys a Kia ever again. More

by terra.fals21 Verified Customer Verified Customer

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Always following Kia's strict rules and guidelines to assure that I'm getting my needs met on a timely manner. assure that I'm getting my needs met on a timely manner. More

by SHARONREESE86 Verified Customer Verified Customer

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I was met with exception service. From the moment I arrived! I will only use this kia! From the moment I arrived! I will only use this kia! More

by jt062913 Verified Customer Verified Customer

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It was a pleasure to come in on a Saturday morning and get my oil change . get my oil change . More

by Trellis Verified Customer Verified Customer

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This is a Great dealership . They are Fast and effective . They Have Great customer service! They are Fast and effective . They Have Great customer service! More

by deyja_melson Verified Customer Verified Customer

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Amazing service department with a kind amd prompt team. The dealership is clean and well stocked The dealership is clean and well stocked More

by jroger7589 Verified Customer Verified Customer

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I had an outstanding experience at Kia Lou Sobh during my recent oil change. The service was efficient, and the team demonstrated professionalism and attention to detail. What truly stood out was the excelle recent oil change. The service was efficient, and the team demonstrated professionalism and attention to detail. What truly stood out was the excellent customer service—every staff member was courteous, knowledgeable, and made the entire process seamless. It’s refreshing to receive such top-tier care, and I’ll definitely be returning for future maintenance More

by fmclay Verified Customer Verified Customer

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I have a 2016 Kia Sorento that was just gone thru with a fine tooth comb. I feel very strongly that a door seal was change out of my car. My care has always been garage kept. I discovered several weeks ag fine tooth comb. I feel very strongly that a door seal was change out of my car. My care has always been garage kept. I discovered several weeks ago that the door seal was severely worn. That is on the body side of the car. Mind you my wife has driven this car only so the passenger side would not be worn like it is.. they are the only dealer ship it has been to in 80000 miles. More

by BULT4ME Verified Customer Verified Customer

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I enjoyed my visit to the dealership. Everyone was extremely accommodating and they were very attentive. My service was done quickly and efficiently. I’ll definitely be back. Everyone was extremely accommodating and they were very attentive. My service was done quickly and efficiently. I’ll definitely be back. More

by hkrause1980 Verified Customer Verified Customer

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