Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

Contact Me
5.0
61 Reviews
5.0

61 Reviews

Write a Review

61 Reviews of Talon Cockrell

June 07, 2025

Dealership Rating
Employee Rating

I had my Honda Odyssey serviced here and had a repair done on a second visit. The service advisor was really prompt and courteous, and kept me up-to-date on what was going on. They were very fast too. I’ More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

June 03, 2025

Dealership Rating
Employee Rating

Easy to work with and good to inform you on needed repairs, I will be using them again More

by aterranceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 04, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

June 01, 2025

Dealership Rating
Employee Rating

Good excellent fantastic great above beyond service nice folks good looking cars clean good tires More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

Shottenkirk Honda Decatur responded

Pepper, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2025

Dealership Rating
Employee Rating

Great job with my oil change. They were upfront about how long it would take and gave me the option to get a ride. More

by Michelle.partain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

Shottenkirk Honda Decatur responded

Michelle, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2025

Dealership Rating
Employee Rating

Excellent service by all. Young man that helped me was professional, knowledgeable, and very helpful. More

by janelliott11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

May 29, 2025

Dealership Rating
Employee Rating

The service department was excellent today. They were kind, prompt, and did a great job! More

by Mimi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 28, 2025

Dealership Rating
Employee Rating

By appointment I left my Honda Accord for service. Talon Cockrell was my service manager. He kept me updated and was very professional. He explained the work required/needed for my vehicle and conta More

by jones.peggy29.pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 23, 2025

Dealership Rating
Employee Rating

The people working there were very friendly and cordial. I appreciated the transportation to and from the dealership. More

by tfgoode52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton , Transportation employees.

Report | Print
May 23, 2025

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

May 21, 2025

Dealership Rating
Employee Rating

The adviser was very professional. He kept me informed throughout the process and told me upfront how much it would cost, More

by HEMATHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris, Aubrey Mayfield

Report | Print
May 22, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

November 09, 2024

Dealership Rating
Employee Rating

ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by IMNOTELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

Report | Print
Nov 11, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

1
2
...
7

Dealership Inventory (218 Vehicles)

used 2021 Honda Pilot car, priced at $26,196
2021 Honda Pilot
used
Obsidian Blue Pearl exterior
Automatic
Front-wheel Drive
$26,196
View Details
new 2025 Honda Accord Hybrid car, priced at $40,395
2025 Honda Accord Hybrid
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
$40,395
View Details
used 2024 Chevrolet Trax car, priced at $25,161
2024 Chevrolet Trax
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$25,161
View Details
used 2022 Honda Pilot car, priced at $34,942
2022 Honda Pilot
used
Gray exterior
Automatic
All-wheel Drive
$34,942
View Details
used 2022 Honda Pilot car, priced at $29,526
2022 Honda Pilot
used
Obsidian Blue Pearl exterior
Automatic
Front-wheel Drive
$29,526
View Details
used 2020 Toyota Tacoma car, priced at $35,971
2020 Toyota Tacoma
used
Gray exterior
Automatic
Four-wheel Drive
$35,971
View Details
View All Inventory