Talal Barikhan

I had a horrible experience at another Lexus dealership in San Diego and while I was visiting my family in the South Bay, my car started to make a concerning sound after I just took it in for maintenance. in San Diego and while I was visiting my family in the South Bay, my car started to make a concerning sound after I just took it in for maintenance. I was feeling so discouraged from the my previous experience I didn’t know what to expect. I arrived at Lexus of South Bay around 3pm on a Friday. I’m not sure what drew me to Timothy’s office but something told me that I needed to just talk to him. Timothy instantly put my at ease. I’m not sure if it was because of his calm and caring demeanor or the silver elephant that was on his desk but I knew I was in the right place and he was going to help me. I didn’t leave the dealership until almost 9pm and he didn’t rush me at all because he knew the experience before I went through and how upset I was. I left feeling cared for and validated. When returning the next day, that same caring attitude was continued forward with laughs and support with putting me in the right direction of car to get. He could’ve tried to persuade me into getting something more expensive or newer but he listened to my needs and I was able to drive away with a car that I felt safe in and at peace. Please when visiting Lexus of the South Bay go see Timothy ! More

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Lexus Southbay was very inviting. The staff was super nice and helpful. I am very happy with my truck! The staff was super nice and helpful. I am very happy with my truck! More

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Timothy was great and everyone else who was involved was just as great! Great experience! just as great! Great experience! More

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Had a wonderful experience with Tim Miller and South Bay Lexus when purchasing my certified pre-owned Lexus RX 350z. The process was easy and Tim was very helpful and accommodating. A great experience ove Lexus when purchasing my certified pre-owned Lexus RX 350z. The process was easy and Tim was very helpful and accommodating. A great experience overall. More

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From the receptionist to the staff all were very welcoming. The staff was knowledgeable, friendly and efficient. welcoming. The staff was knowledgeable, friendly and efficient. More

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- excellent professional service and teamwork from the internet sales team (talal b) to the service team (advisor brian jones and his team, from the loaner administrator to the check in/out service repres internet sales team (talal b) to the service team (advisor brian jones and his team, from the loaner administrator to the check in/out service representatives). the teamwork among the team members provided confidence to a stress free process. - talal b took ownership when the maintenance service needed was presented to him. since he was part of the sales team, he could have passed the customer off; instead, he made sure the customer was properly and efficiently taken care of. - the service advisor, brian jones, was the "case manager" of the maintenance service needed. he saw through the whole service from beginning to end with precision, punctuality, thoroughness, and friendliness. he was transparent and provided precise and effective communication / guidance throughout. his timeline for the service was spot-on. he will be definitely contacted again for the next maintenance service. - not to be forgotten were the 11/07 3-4pm check in/out representatives for their extra effort to ensure the customer was taken care of. their attentive customer service is a reflection of the quality of the management team. More

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SOLD 2120 UX ME A LEMON CAR. THIS CAR GAVE ONLY 220 MILS SOLD 2120 UX ME A LEMON CAR. THIS CAR GAVE ONLY 220 MILS PER TANK. SOLD 2120 UX ME A LEMON CAR. THIS CAR GAVE ONLY 220 MILS PER TANK. More

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TALAL WAS AMAZING, BEFORE I COULD PUT DOWN MY DEPOSIT TO HOLD MY CAR, IT WAS SOLD. HE WASTED NO TIME TRACKING ME DOWN ANOTHER. HOLD MY CAR, IT WAS SOLD. HE WASTED NO TIME TRACKING ME DOWN ANOTHER. More

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Excellent dealership & I was lucky to have Talal as my sales advisor who went out of the way to help me finalize my decision. It was a pleasure to work with him. sales advisor who went out of the way to help me finalize my decision. It was a pleasure to work with him. More

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Talal was very friendly and willing to work with us. If you are looking to purchase a car, ask for Talal before making a purchase! you are looking to purchase a car, ask for Talal before making a purchase! More

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