Talal Abdel | Page 15

We had a great experience at Sarasota BMW from start to finish. Our sales person Talal was very helpful. finish. Our sales person Talal was very helpful. More

by Kimbelfenton Verified Customer Verified Customer

Report | Print

Delivery of the vehicle, and the condition of the vehicle were totally what I expected. were totally what I expected. More

by wvert16 Verified Customer Verified Customer

Report | Print

Very customer friendly. + o o o o o o o o o o o o o o + o o o o o o o o o o o o o o More

Report | Print

Great experience with BMW of Sarasota. Talal, our sales advisor, was attentive and helpful with our new car built. Rob, their product genius, was certainly that. He was incredibly knowl Talal, our sales advisor, was attentive and helpful with our new car built. Rob, their product genius, was certainly that. He was incredibly knowledgeable about all the features inside my new car, even making a house call to help program our garage doors that we were unable to do on our own. More

Report | Print

It took 3 1/2 hrs to complete the pickup. The dealer couldn’t properly explain the car’s features. And they did not honor the discounts as advertised. The dealer couldn’t properly explain the car’s features. And they did not honor the discounts as advertised. More

by betsywinder Verified Customer Verified Customer

Report | Print

Very unprepared when it came time to pick up my vehicle. They had to order interior parts that I have yet to receive and it’s going on three weeks later. So much was missing my bmw M charger bag and the M p They had to order interior parts that I have yet to receive and it’s going on three weeks later. So much was missing my bmw M charger bag and the M pillows is not in the car when I receive it. I came five hours away to pick this vehicle up a the lack of preparedness and communication was just crazy. I have called and massaged them several times about the M items that are missing now they are saying the items are on back order. I will check to see if it’s truly on back order this week. More

by stevenfinney7 Verified Customer Verified Customer

Report | Print

First Time buyer ,very nice people ready to help in any way they can Thanks way they can Thanks More

by djlitrio Verified Customer Verified Customer

Report | Print

The bad experience (with BMW Sarasota) started as soon as I bought the car(2016 740i). When I took the car for a test drive I noticed that the car was pulling to the left. A Sales Manager named Talal promis I bought the car(2016 740i). When I took the car for a test drive I noticed that the car was pulling to the left. A Sales Manager named Talal promised me that everything was fine. He said when they buy a car they check everything. The procedure for registering a car lasted more than 5 hours. After purchasing the car, I was sure that the car still pulled to the left. After buying the car a few days later, I wrote to the sales manager that I was sure the car would still pull to the left. He said that after the purchase they won’t be able to do anything, I have to fix it myself. I told him that you assured me that everything was fine with the car. They still refused. A few days later He wrote to me that they would fix it if I gave them a good review. In mid-January, the car had already driven five miles, I thought it was necessary to change the oil and I heard some knocking noises in the front of the car. And I went to the service center. And I gave them the car, they said that we would call you. They didn’t call that day. Then they called and said that it was too early to change the oil, Regarding the sounds, they said that some spare parts need to be changed and this is a quarantine case. This will last a very long time Every day or two I called them they said please be patient and wait. End after the ninth day They called and said that this is not a warranty case, you need to pay for everything and it all costs $2700. I asked to clarify this you needed nine days?! End after the ninth day They called and said that this is not a warranty case, you need to pay for everything and it all costs $2700 I asked to clarify this you needed nine days. I went to the service center to find out the situation, But the service manager answered me that he couldn’t do anything and regretted it. I contacted the Reception and said what I wanted Talk to the dealer manager She sent me to the service director He listened to me but didn’t answer anything then I left here I again went to the reception Again said that I want to talk to dealer manager and then she sent me someone else and this continued Four times The last manager promised me that He would talk to the main dealer manager and call me still no answer. Even when I wanted to cancel the warranty, there was no one to do it. I then had to do it over the phone. I have a lot of respect for the BMW brand. Before this I had several models. Well, I regret that I turned to this particular dealer. I don’t recommend anyone to go there. More

Report | Print

Sales person Talal did a great job meeting my needs and wants for the Used Aviator i purchased from him. wants for the Used Aviator i purchased from him. More

by gregmusilek Verified Customer Verified Customer

Report | Print

There is a very very personal touch here. Every I interacted with was extremely nice and helpful. Talal was not only knowledgeable and professional but willing to go the extra mile by being Every I interacted with was extremely nice and helpful. Talal was not only knowledgeable and professional but willing to go the extra mile by being available to answer my questions on his day off. Mario Picone in used cars also made a special effort to seek me out and make a connection. It was a wonderful experience overall. And, the icing on the cake is how I love my car! More

by cschlotterback Verified Customer Verified Customer

Report | Print