Taha Q.

We had an appointment said his name was Isaiah. The vehicle was to be set outside ready and waiting. When we arrived we were to meet a George. Instead, we were shuffled off to a salesman names T The vehicle was to be set outside ready and waiting. When we arrived we were to meet a George. Instead, we were shuffled off to a salesman names Taha where we were given the run around for over 30 minutes and still not able to see the vehicle we drove over 2.5 hours to see. When he finally returned he said they just sold the vehicle 5 minutes ago but we said we have these other vehicles you can look at. Both way out of our range. I do not believe the vehicle was even there or available but simply a ploy to get us into the dealership. We were very disappointed with the lack of communication and attempt to just be a sales driven company. Screw the customer...or potential customer! More

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**BUYER BEWARE*** The stereotype that car dealerships have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s sales tactics are stuck in the 70’s and 80’s; they have not evolved and do not understand that consumers today are more savvy, informed, connected, and empowered. They have access to vast information, opinions, and options, shaping their decision-making process. I got a price on a new 2024 CRV thru True Car, the dealer said over the phone they would honor it, when I went there it took 95 minutes before I even saw and drove the car. They low balled me on my trade and would not honor the True Car price, even when I was not interested in trading my vehicle. Taha was the first salesman that waited on me, he was rude and full of himself; spoke to me like I was beneath him. He took my license and left without saying anything, After 15 minutes I walked out and only came back because I forgot they had my license. A man identified himself as Big Mac said he would help me; all he did was complain how busy he was and had other customers that he should be helping and not me and was only helping me because his manager said to. He kept going back and forth to his manager on the price and got very rude when I told him that I already had a price from True Car on the 2024 CRV EXL which I was told they would honor and was looking for them to value my trade close to what KBB says its worth. I eventually got up and left when his manager said that they were not able to honor the price I got from True Car and he could help get another vehicle in that price range just not a 2024 CRV EXL. I have been buying cars from McGrath dealerships for almost 30 years, based on this interaction; I will take my business somewhere else in the future. This is a very competitive business and there are many dealers that are not stuck in the Stone Age and would want my business. More

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We worked directly with Jakub and he was wonderful! Very helpful and explained the ins and outs of our new car like a pro. My wife and I appreciated how he worked with us and even interacted with our s Very helpful and explained the ins and outs of our new car like a pro. My wife and I appreciated how he worked with us and even interacted with our son as the sale was going on. Top notch! More

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