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Devastating experience. Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles l Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles like bad tire sensors I was ok with the vehicles. Then after one emission cycle on each vehicle, BOTH vans had check engine lights come on. One with a catalytic issue, the other with particulate filter and crankcase ventilation issues. At first they stated they'd take take of it, and kept one van for almost 2 months. Eventually I got it back, and again one emission cycle later the check engine lights were back on. Now they ghost me, and refuse to call back. The GM said he'd pay for the rental while the repair was getting done, now mysteriously he's not responding. This is a profoundly bad experience and is on the verge of putting my company out of business. I just want them to make it right, and do what they say they will. Sales person- Michael Slim (unorganized and lost paperwork) GM - Marino Cerqueira (almost impossible to get ahold of) Service manager - (biggest liar of all) Mansour Service Tech - (most helpful, but now hosting) Jorge More

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I recently purchased a Toyota Camry from Autos Direct and had an exceptional experience! The sales team, particularly Alys Acuna, were knowledgeable, friendly, and made the entire process seamless. The facil had an exceptional experience! The sales team, particularly Alys Acuna, were knowledgeable, friendly, and made the entire process seamless. The facility was clean and well-organized, and the inventory was impressive. Alys listened attentively to my needs and helped me find the perfect vehicle. The financing process was efficient, and the team explained all the details clearly. I appreciated the transparency and no-pressure approach. I highly recommend them to anyone seeking a hassle-free car-buying experience. More

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Great management team. Helped me out in a big way. Highly recommend making your next purchase here. Helped me out in a big way. Highly recommend making your next purchase here. More

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Autos Direct was amazing, I have been buying my cars here since 2010. This is my first time working with Ahmad and he got me a great rate, an excellent vehicle and provided top notch service! I’ll never go a since 2010. This is my first time working with Ahmad and he got me a great rate, an excellent vehicle and provided top notch service! I’ll never go anywhere else for my vehicle needs! More

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I love it here! They helped me get my car that i wanted with an affordable rate! Everyone is so helpful and nice! I will definitely be getting my cars here from now They helped me get my car that i wanted with an affordable rate! Everyone is so helpful and nice! I will definitely be getting my cars here from now on!! More

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Great people knowledgeable very easy to work with. This is our second van we bought from them This is our second van we bought from them More

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I recently purchased a 2020 Honda Accord from Autos Direct in Fredericksburg, VA, and I must say, the experience exceeded all my expectations! From the moment I stepped onto the lot, I was greeted with Direct in Fredericksburg, VA, and I must say, the experience exceeded all my expectations! From the moment I stepped onto the lot, I was greeted with professionalism and a genuine willingness to help. The highlight of my visit was the exceptional customer service provided by the salesman, Sana. He was knowledgeable, attentive, and went above and beyond to ensure I was fully informed and comfortable with my decision. Sana's approach was refreshingly transparent, making the entire process seamless and stress-free. The vehicle itself was in impeccable condition, and the pricing was incredibly fair. I am thoroughly pleased with my purchase and the level of service I received. I highly recommend Autos Direct to anyone in search of a quality vehicle and a trustworthy buying experience. Hats off to Sana and the team for their outstanding service! More

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Great experience! Got me into a GLC300 for a great price and interest rate! No issues with the car and have had it for almost 2 years. Will be coming back to them agai Got me into a GLC300 for a great price and interest rate! No issues with the car and have had it for almost 2 years. Will be coming back to them again in the future. More

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I got a great car for a reasonable price. Would recommend 100%. The sales people were personable and knowledgeable. The whole process was smooth. Would recommend 100%. The sales people were personable and knowledgeable. The whole process was smooth. More

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Best used car dealer, great deal with great employees, bought a truck that they shipped me to California Driving it over 6 months Works great Will buy again from autos direct when I need a car again bought a truck that they shipped me to California Driving it over 6 months Works great Will buy again from autos direct when I need a car again More

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