Tafoa Garman

I am happy with the fact that they were able to fix my Jeep even though it took almost a month between getting the parts in and installing. I was given a courtesy car to drive during this time. Upon recei Jeep even though it took almost a month between getting the parts in and installing. I was given a courtesy car to drive during this time. Upon receiving my Jeep back after this long period of time I received it smelling of oily, dirty mechanics hands and the outside was dirty also. I dropped my Jeep off with 3 bars of gas and when I picked it up it had half a bar and the “need gas light” was on. On the paperwork I signed upon taking the courtesy car it said I had to bring your car back clean and the gas back where it was at. When I received the call that my Jeep was finished I was still at work. I asked Tafal what time you closed because I knew I had to wipe the car out and wash the outside. I ran home and go my armor all and wiped the inside of the car and then ran to the car wash where I spent $14 to wash it. The gas was over where the amount of where it was upon picking it up because I had filled it up the day before. I then took it back and got my Jeep. I feel like if I have to make sure of the things that are expected of me as a customer, why can Conklin Cars not do the same? I was so disappointed when I got in my smelly Jeep after such a long time and had to drive with it dirty and STRAIGHT TO THE GAS STATION. Again I feel as the customer who waited patiently and was very excited to finally get my Jeep back should not have to be let down by some simple fixes to make sure the customer is happy. It would not have been such a big deal but this is the second time I have been treated this way!!! Not a happy customer!!! More

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