TJ DYE

Very poor customer service from the service department. I brought my Jeep in on a Tuesday for what I thought was a flat tire sound and feel but no loss of air pressure. I didn’t hear anything from them so I brought my Jeep in on a Tuesday for what I thought was a flat tire sound and feel but no loss of air pressure. I didn’t hear anything from them so I called on Thursday left a message still no response. Called on Friday still no response so I went there and was told it hadn’t been looked at yet. They looked at it then and found a 3 inch bolt stuck so forcefully no air escaped. They ordered the new tire on Friday. The wrong tire was received on Monday so they had to reorder. I still don’t have my Jeep. I sent an email to the owner Randy Dye. He called me and was dismissive and caring. I will never recommend this dealership due to this experience. The lack of communication and minimal basic customer service is very much lacking from the top down in this organization. More

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peterdone avert good job personally plus the whole staff was execellent. i.ve bought many rams from daytona dodge and their the best hands down. thank tou very much was execellent. i.ve bought many rams from daytona dodge and their the best hands down. thank tou very much More

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Although the service department lets us down, Paul our advisor is always there for us, even when others don’t even call us back. advisor is always there for us, even when others don’t even call us back. More

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The staff were helpful and accommodating. Willy helped me from the moment I walked in and even delivered my new lease to my home. Willy helped me from the moment I walked in and even delivered my new lease to my home. More

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