THOMAS VANBUREN

By far the best car buying experience I have had in 50 years buying new and used cars. From the moment I walked into the dealership to look at a used EV, to four hours later driving home with it, I was th years buying new and used cars. From the moment I walked into the dealership to look at a used EV, to four hours later driving home with it, I was thoroughly impressed with the professionalism of every employee. I was buying a used EV with the Federal credit, turning in a 2006 under the Vehicle Exchange Program, and financing the rest. My salesman Mateo answered every question and concern I had straight forwardly, the used car manager Rhiannon was able to get an EV battery report and fix a door ding while I was there so I did not need to return another day, the sales manager Tyson seamlessly processed the IRS and Colorado VXC paperwork without a single hiccup, and the finance manager Thomas provided clear explanation of my warranty and financing choices, and that desk screen to sign all the paperwork is amazing, and Quinn explained all the features I needed to know about initially to get home safely. I could not be happier with my purchase and the entire transaction at Emich Volkswagen and am looking forward to returning to have my VW serviced there too. Thank you to all the employees and Emich VW! More

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Had a fantastic vehicle lease experience with Gabe Golesh at Emich Volkswagen - friendly, knowledgeable individual. Totally recommend Gabe! at Emich Volkswagen - friendly, knowledgeable individual. Totally recommend Gabe! More

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Solid, and I only trust this shop with my VW Tiguan. 210,000 miles strong 210,000 miles strong More

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Staff is very friendly. I was having problem enrolling with an insurance company and they were very penitent with me I was having problem enrolling with an insurance company and they were very penitent with me More

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Think twice before coming here if you are financing a new vehicle and/or hispanic. Humiliating experience.... Would give 0 stars, if I could. Luis (sales representative) was great! He helped me find t vehicle and/or hispanic. Humiliating experience.... Would give 0 stars, if I could. Luis (sales representative) was great! He helped me find the right car and tried to get me the financing deals I was looking for. While I didn't find my ideal price point, I did, with his help, find the right car. My positive experience ended there... After agreeing to finance the vehicle and completing the down payment via wire transfer, OVER A MONTH LATER, I was contacted by the dealership and told the final $500 of the down payment didn't go through. Normally, this would be ok, and I'd be more than willing to send the remaining payment immediately, upon learning this. That said, in this case, without prior warning, this dealership sent me a threatening text and email promising legal referral if pay wasn't remitted ASAP. Love the cars. Hated this dealership. Drive as far as you have to to get a good price on a VW-- Emich isn't worth it. More

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Excellent dealership! ! 👍👍 Our salesman Matt did a great job. Also, the finance department and Thomas were excellent. Very clean and nice atmosphere!! I couldn’t beli ! 👍👍 Our salesman Matt did a great job. Also, the finance department and Thomas were excellent. Very clean and nice atmosphere!! I couldn’t believe the service drive had an automatic lift garage door and is heated!! My wife and I will be repeat customers! 🫡🫡 More

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Great customer service. Always a pleasure to come to Emich. Thank you. STAFF is a pleasure. Always a pleasure to come to Emich. Thank you. STAFF is a pleasure. More

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Great dealership with no nonsense. The deal never changed. Matt was great and followed up every few days even after a missed appointment on my end due to the weather The deal never changed. Matt was great and followed up every few days even after a missed appointment on my end due to the weather More

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Doug was very helpful and knowledgeable. I enjoyed doing business with him. I really appreciate the fact that he delivered my car to my home. My Tiguan is beautiful . I enjoyed doing business with him. I really appreciate the fact that he delivered my car to my home. My Tiguan is beautiful . More

by kjh5 Verified Customer Verified Customer

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People at the dealership were friendly, kind, helpful, and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went way beyond what was ‘required’ of her. We laughed together and I would definitely recommend this dealership, and especially Nermina. More

by kleviker Verified Customer Verified Customer

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