TERRANCE COX

I visited Miller Brothers Cadillac over 4 weeks ago in the market for the new Cadillacs IQ. Terrance Cox was the salesman. After discussing the vehicle I told him I would do a little more research. He nev the market for the new Cadillacs IQ. Terrance Cox was the salesman. After discussing the vehicle I told him I would do a little more research. He never followed up at all. I had to reach out to him 3 times and on the last time he finally responded. We had finally reached a deal on the vehicle but after I was in the sales office he stated “I’m about to ruin your day”. That I wouldn’t be able to use the GM rebate if I was putting the vehicle in my company name. I still was trying to make the deal happen and I was asking him instead of me selling my vehicle to another dealership if I could do my trade there to get the tax credit and then they sell my vehicle to BMW because they had made an offer. He told me that sounded like fraud and that with all due respect I could purchase my vehicle from another dealership. The next day I reached out to the owner Mike Miller and told him the whole experience and asked did he know his sales person was recommending that his clients purchase from another dealership. He told me he would review my deal and get back to me. I never heard back from him. Please do not waste your time going here! There is a lot that I’m leaving out but to say the least not professional nor do they care about their clients! I even asked for a drink after I had been there for hours and Terrance said he doesn’t buy customers drinks until after they purchase a vehicle. Run don’t walk to another dealership!!!! More

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