T.J. Jennings
T.J. Jennings at Mike Erdman Nissan

T.J. Jennings

Service

Mike Erdman Nissan

4640 FL-520
Cocoa, FL 32926

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4.7
49 Reviews
4.7

49 Reviews

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49 Reviews of T.J. Jennings

November 11, 2026

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Employee Rating

I was very pleased with the professionalism of the people. Friendly, courteous and competent at their jobs. More

by ROGER.ALDERMAN
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Recommend Dealer
Yes

Other Employees Tagged: Mike Farrell, Jonathan Reese

November 10, 2026

Dealership Rating
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Very efficient! I was in and out and my car looked better than I left it! More

by ERINFARRELL2001
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2026

Mike Erdman Nissan responded

We're pleased your service visit was quick and your Nissan Rogue left looking even better! Thank you for the five-star rating.

November 09, 2026

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Professional and Great service. Answered all my questions and took care of my car service needs completly. More

by PLOWINHOPE
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2026

Mike Erdman Nissan responded

We’re pleased our team answered all your questions and took care of your Nissan Rogue’s service needs. Thank you for the five-star rating!

November 08, 2026

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Employee Rating

good job but 2 hours for a oil change is unacceptable. as soon as i walked in,, no meet and great in the pull threw . walking in and the bald dude was have a catching up conversation with a woman. i stood More

by DVHALL10
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2026

Mike Erdman Nissan responded

Thank you for sharing your feedback. While we're glad the service was completed, we understand that a 2-hour wait for an oil change and the lack of acknowledgment upon arrival made for a frustrating experience. We appreciate your honesty and will share your comments with our team to help improve the customer experience.

November 07, 2026

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SO VERY DISAPPOINTED WITH THE SERVICE THEY TOLD ME THAT I NEEDED A NEW AC UNIT THAT WILL COST ME CLOSE TO $2000, AND ALL IN WAS A SWITCH THAT COSTED ME ONLY $28 +$50 LABOR!!! WOW!!! More

by TRICCI
Service Price Transparency
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Recommend Dealer
No

November 06, 2026

Dealership Rating
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Great service - clean and comfortable waiting area - friendly people - excellent feedback on what was fixed/accomplished on my vehicle More

by ESHIAKALLIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew was my technician - TJ is no longer there

Nov 06, 2026

Mike Erdman Nissan responded

We're happy the explanations of the work on your Nissan Pathfinder were helpful and that our waiting area felt inviting. Thank you for recognizing our team's warm welcome!

November 04, 2026

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Employee Rating

Shawn has been our contact since day one. By now it feels like home and family- Greatest service and communication ever. More

by Robertb14
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Recommend Dealer
Yes

Other Employees Tagged: Shawn

Nov 05, 2026

Mike Erdman Nissan responded

Knowing you feel at home with our team means a lot to us. We're glad the service on your Nissan Versa Note and our team's communication have made such a positive impression.

November 04, 2026

Dealership Rating
Employee Rating

Nice and courteous staff. I do hope that the phone charger was addressed but not 100% sure. More

by AHOELKE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 04, 2026

Mike Erdman Nissan responded

We're pleased our team made you feel welcome during service on your Nissan Armada. We also understand you're still unsure whether the phone charger concern was addressed.

November 03, 2026

Dealership Rating
Employee Rating

Good experience wait time was good no comply at this moment would recommend service department More

by BROWN9333
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2026

Mike Erdman Nissan responded

We're pleased your Nissan Rogue service visit went well and the wait met your expectations. Your recommendation means a lot to our service team.

November 02, 2026

Dealership Rating
Employee Rating

Very good service. Nice and beautiful waiting room with free coffee. Overall I am happy to visit More

by SIMU76
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2026

Mike Erdman Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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