Sydney Suntrup | Page 2

I was seeking a BMW M850i xDrive Gran Coupe with specific exterior and interior color options, rare 19” wheels and all the tech options. I started my search with another local dealer and online research thro exterior and interior color options, rare 19” wheels and all the tech options. I started my search with another local dealer and online research through various websites. I could not find a vehicle that came close to meeting my criteria. I decided to give BMW of West St. Louis a shot at finding my M850i due to their diverse inventory. OMG! I should have started my search here. It has been a first-class experience, starting with the personalized video that Sydney (Client Advisor) sent me to introduce herself. After emailing my specifications to Sydney, I visited the dealership to discuss my options. I felt like a newcomer at a family reunion. I think I was introduced to everyone in the showroom, financing, and Craig, the owner! Sydney was wonderful. I felt that she was truly dedicated to helping me find the perfect car at the right price. Sydney and the team found two vehicles that met my requirements except the 19” wheels. I was about give up on the 19” wheels when the team suddenly found a PERFECT match at the assembly plant in Dingolfing, Germany. To ensure that I would be satisfied with the colors, Sydney presented two vehicles on the lot that matched my top exterior and interior color preferences. GREAT! Now it was time to discuss price … or not. With several hours of online research behind me, I had a target price in mind. The dealership’s first and only offer met my price expectations. No negotiation was needed due to their transparent and fair pricing. After we agreed on the price, the team acted quickly to reserve my vehicle. I am waiting for delivery, but I look forward to a long-lasting relationship with BMW of West St. Louis. If you are in the market for a new or pre-owned BMW, start your search with BMW of West St. Louis and ask for Sydney. More

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This was my first experience with this dealership. All involved were experienced and knowledgeable. The experience overall was far superior to Tesla. Farewell to Elan and hello to Sydney! All involved were experienced and knowledgeable. The experience overall was far superior to Tesla. Farewell to Elan and hello to Sydney! More

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Craig was great! He's knowledgeable, patient, and makes the car buying process fun! I will be recommending Craig and the staff at BMW of West xx. Louis for all my fri He's knowledgeable, patient, and makes the car buying process fun! I will be recommending Craig and the staff at BMW of West xx. Louis for all my friends and family future new or used car buying! More

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This was the best experience I have ever had at a dealership. Sydney was very knowledgeable and helpful. I would recommend her and BMW of West St. Louis to anyone. dealership. Sydney was very knowledgeable and helpful. I would recommend her and BMW of West St. Louis to anyone. More

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Sydney was very helpful and I found a great car. Very pleased with the dealership overall. Very pleased with the dealership overall. More

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Looking for a particular model and mileage and found it at BWM of West St Louis at BWM of West St Louis More

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Extremely smooth car buying experience. Great selection and all of the used vehicles on the lot look brand new. I also understand that each vehicle undergoes both an extensive mechanical a Great selection and all of the used vehicles on the lot look brand new. I also understand that each vehicle undergoes both an extensive mechanical and cosmetic review/service prior to being placed on the lot. I thought pricing was more than fair in today’s market. Sydney was very professional and immediately established a good rapport . She was extremely knowledgeable and was a good listener. As a result of her sales expertise and outward commitment to client satisfaction, I was happily transitioned from a ‘tire kicker’ to a west county BMW customer! More

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Sydney was very helpful in finding exactly the car I wanted and having it brought into Suntrup inventory wanted and having it brought into Suntrup inventory More

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I’ll stand individual to work with, made the bind process, extremely simple and easy. Once I got to the dealership, I wasn’t there any longer than an hour and was on the road and ready to go. process, extremely simple and easy. Once I got to the dealership, I wasn’t there any longer than an hour and was on the road and ready to go. More

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Sydney was extremely helpful, patient and personable throughout my car buying experience at BMW West St. Louis. She was prompt with her replies and everything went very smoothly! throughout my car buying experience at BMW West St. Louis. She was prompt with her replies and everything went very smoothly! More

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