I was greeted with a smile by all the employees.
They were on time for my service appointment and completed the work in the stated time. Very satisfied.
They were on time for my service appointment and completed the work in the stated time. Very satisfied.
More
by rkalex524@gmail.com
Jul 20, 2024 -
Gettel Acura responded
Rkalex524@gmail.com, thank you so much for your high rating!
Thank You,
Kevin Allen, Gettel Acura
General Manager
I had another wonderful experience at Gettel Acura last
week for an Auto Butler application and a multi-point inspection. Christine Hoffman made the initial appointment for me, and I worked with Sydney Mo
week for an Auto Butler application and a multi-point inspection. Christine Hoffman made the initial appointment for me, and I worked with Sydney Morin at check in and checkout. They are both excellent, and I was also provided with a loaner vehicle so that I could attend a doctor appointment while my 2022 Acura MDX was being serviced.
As a 27-year Acura lessee, I am very pleased with Gettel Acura for sales and service, and this vehicle is the first one that I have leased at this dealership after relocating from CT to FL in September 2021. I plan to be a customer at Gettel Acura for many years to come.
More
by afmazzarella
Service Price Transparency
Very professional and friendly staff with a fabulous
knowledge of their cars and how everything works!
knowledge of their cars and how everything works!
More
by richardryan37
Verified Customer
Verified Customer
Slow, unresponsive, expensive, long delays, no
communication, Lost parts, unanswered voicemails, Enterprise loaner, Dave our ordered parts to other customers, we will not by back as a customer. An
communication, Lost parts, unanswered voicemails, Enterprise loaner, Dave our ordered parts to other customers, we will not by back as a customer. And we will not recommend Gettel more likely to tell people to stay away.
More
by Amris
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2024 -
Gettel Acura responded
Amris
Please forgive us for any actions that were slow or unresponsive. Our commitment is to make sure each guest is well served. We have reduced any use of outside rentals and increased our Loaner Fleet to help accommodate our growing Acura Owners. We also have added more Service staff to make sure connections are being made in a timely manner. Please contact me so I can find out what happened in your situation and assist. I look forward to speaking with you.
Zachary Blaugh
General Manager
Gettel Acura
941-343-5700
Zblaugh@gettel.com
They did a nice job getting me set for a trip and making
sure I was all topped off.
sure I was all topped off.
More
by JOHN.GRIFFITH
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2024 -
Gettel Acura responded
John
Excellent To Hear! Thank you for taking time to share your Service Experience here at Gettel Acura with Christine. Christine values our guests and works hard to take care of them. Thank you for entrusting your vehicle to us and we look forward to assisting you in the future. Have an Amazing Day!
Zachary Blaugh
General Manager
Gettel Acura
941-343-5700
Zblaugh@gettel.com
Excellent waiting room.
Very good service advisor. Your advertising about free service for 2 years is deceptive. Only if the service fits your parameters. I had to pay for s
Very good service advisor. Your advertising about free service for 2 years is deceptive. Only if the service fits your parameters. I had to pay for service because I wanted my car serviced after a year.
More
by lynne.jd
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2024 -
Gettel Acura responded
Lynne.jd
Thank you for the sharing your Service Experience experience here at Gettel Acura. We appreciate you choosing us to service your vehicle. We wish we could have adjusted the parameters to accommodate your situation but unfortunately we have to follow the rules of the program. Please feel free to contact Zachary Blaugh regarding your experience or the service program. Have an Amazing Day!
Zachary Blaugh
General Manager
Gettel Acura
941-343-5700
Zblaugh@gettel.com
Always a great experience at Gettel Acura.
Sydney was new to working as a service adviser but took care of everything in an efficient manner. I had requested a loaner but for some reason tha
Sydney was new to working as a service adviser but took care of everything in an efficient manner. I had requested a loaner but for some reason that didn't get relayed to the proper person, but Sydney handled it and had me out the door in no time.
More
by pad.place
Verified Customer
Verified Customer
Apr 27, 2024 -
Gettel Acura responded
pad.place
FANTASTIC! Thank you for taking the time to share your Service Experience with Sydney here at Gettel Acura. Syndey and the Our Team work hard to make sure every customer is well served. We look forward to assisting you in the future! Have an amazing day!
Zachary Blaugh
General Manager
Gettel Acura
941-343-5700
Zblaugh@gettel.com
A13 service.
Was offered a loaner. Price was very good. Will continue to get the car serviced at location
Was offered a loaner. Price was very good. Will continue to get the car serviced at location
More
by ml359384
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2024 -
Gettel Acura responded
ml359384
AWESOME! Thank you for taking the time to share your Service experience with Sydney here at Gettel Acura. Sydney and Our Team strive to serve each guest well! We appreciate you choosing to bring your automotive needs to us. Have an amazing day!
Zachary Blaugh
General Manager
Gettel Acura
941-343-5700
Zblaugh@gettel.com
Very easy to deal with Getter.
Personnel very friendly. Explained everything well. Convenient location and hours. Would recommend.
Personnel very friendly. Explained everything well. Convenient location and hours. Would recommend.
More
by kcbuster16
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Gettel Acura responded
kcbuster
You Are Exceptional! Thank you for taking the time to share your experience with Sydney and our Gettel Acura Service Team. We are happy to serve you and look forward to assisting you in the future! Have an Amazing Day!
Zachary Blaugh
General Manager
Gettel Acura
941-343-5700
Zblaugh@gettel.com
Very informative about work that was performed.
Sydney made sure I received the service I asked for
Sydney made sure I received the service I asked for
More
by tajohnson4boys
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Gettel Acura responded
tajohnson4boys
Thank you for your recent review with Sydney and the Gettel Acura Team. Our desire is to provide everyone with a 5 star premium experience. I see we fell short of that so if you would like to contact me I would be delighted to see how we can make it a 5 star in the future! Have an Amazing Day!
Zachary Blaugh
General Manager
Gettel Acura
941-343-5700