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Suzie Hochstedler
Suzie Hochstedler at Napleton Hyundai of Carmel
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Suzie Hochstedler

Business Development Director

Napleton Hyundai of Carmel

4200 E 96th St
Indianapolis, IN 46240

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5 Reviews
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5 Reviews

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5 Reviews of Suzie Hochstedler

September 21, 2023

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Employee Rating

Worked with Dean and he was incredibly accommodating the finance team was fantastic as well ! More

by xodpott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Eppink, Liz Zato

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Sep 24, 2023

Napleton Hyundai of Carmel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Hyundai of Carmel! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2023

Dealership Rating
Employee Rating

Brought 2023 CAR 9/28 Declared lemon 12/14/23 NO PAYMENTS TO FINANCE COMPANY More

by none
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dean and Autumn

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Feb 25, 2023

Napleton Hyundai of Carmel responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would like to discuss your experience in more detail, please give us a call at (317) 848-4200 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Take care!

January 01, 2021

Dealership Rating
Employee Rating

We were looking at a used truck for $29000. We made the appointment and came in. When the truck was brought around it had rims and tires and steps added. Long story short. They wanted $45000 now for a 2017 More

by Lost customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tyler Schrum, Liz Zato , New salesman and the manager was rude!!

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Jan 06, 2021

Napleton Hyundai of Carmel responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Manager at (317) 848-4200 so that we may ensure your experiences with our dealership are more pleasant moving forward.

Jan 06, 2021

Lost customer responded

Why would I want to reach out to you. So you can lye to me again. Not going to make the deal on the truck like it should have been so why should I contact you. I think it would be the other way around and you contacting me to apologize and make it right with me? But NOOO, you want to make a comment on here that is a generic comment that is made to most of your complaints and think it is all better. WRONG! You have my number. text me. You seem to keep treating customers like idiots and that will ruin you and your business along with your parent company.

December 31, 2020

Dealership Rating
Employee Rating

Great sales experience. World recommend to anyone looking for a car. Amazing finance person she was great also and very helpful very friendly. Thank you More

by jlz2695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kameron graham

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Jan 03, 2021

Napleton Hyundai of Carmel responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 30, 2019

Dealership Rating
Employee Rating

Great staff The entire staff from sales to service has been such a pleasant experience! I would never go anywhere but Napleton Hyundai!! Thank you guys so much! More

by rond3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janae Andrews, Tyler Schrum, Jon Anson, Joseph Eppink, Ron Davenport, Michael Terzo, Mark Sidey , John Francek, Anthony Pappas

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Dec 31, 2019

Napleton Hyundai of Carmel responded

Thank you so much for leaving a review! We’re so glad you had a positive experience. We strive for excellence. Please let us know how we can help with your vehicle needs. Happy New Year!

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