Suzi Cronin
Suzi Cronin at Gilchrist Chevrolet Buick GMC Dealership Tacoma
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Suzi Cronin

Service Advisor

Gilchrist Chevrolet Buick GMC Dealership Tacoma

6014 S Tacoma Way
Tacoma, WA 98409

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4.6
55 Reviews
4.6

55 Reviews

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55 Reviews of Suzi Cronin

December 20, 2024

Dealership Rating
Employee Rating

$1800 damage to the drivers door on my truck when I left it for repairs and no offers to take care of the damage. More

by 57geyer@gmail.com
Service Price Transparency
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Recommend Dealer
No

December 19, 2024

Dealership Rating
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They were the best they handled me with care. I enjoyed them. They kept me informed and they did a great job. I really appreciate taking my car there because they’re the best in Tacoma. More

by Otis.ainslie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Debbie Cudini

December 18, 2024

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Employee Rating

Actually figured out my heating problem I'd had for months. A different dealership told me they couldn't fix it. Love these guys. More

by jehandran
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We're thrilled to hear that we were able to solve the heating issue that had been troubling you! It's always great when we can turn things around where others couldn't. Thanks for trusting us, and we're so glad you love working with us!

December 17, 2024

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I have been in this dealers service department a few times for an issue with my new 2024 GMC 1500 Sierra and they have been very accommodating and it seems like they have finally figured out the issue a More

by Arnejohansen45
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Christensen

December 13, 2024

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Employee Rating

They were quick to process my parts order and accommodating at checkout when I didn't have the service done and just picked up the parts. More

by jeff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Christensen , Charlie

December 13, 2024

Dealership Rating
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While it took longer to get to my vehicle, the staff and tech were fantastic. Everyone was nice, talkative and very welcoming. More

by albarto
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Mason Quinn, Jennifer Oliver , The tech who worked on my car was also great! Can’t remember his name.

December 12, 2024

Dealership Rating
Employee Rating

Suzi did a great job keeping me informed and getting my job completed. This is not the first time that Suzi has taken good care of me. More

by egoins
Service Price Transparency
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Service Time
Recommend Dealer
Yes

December 10, 2024

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Employee Rating

Vehicle was taken to shop, vehicle was given to me still broken after being in the shop for 2 days. Had to get it towed back to GMC services. Still had pay for services that was not render to us. I was told More

by vdaniels2551@gmail.com
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Technician that worked on the car didn't seem to know what he was doing.

December 05, 2024

Dealership Rating
Employee Rating

Always have great customer service. Timely. Bit expensive but who isnt nowadays. Been 7 years More

by savvyinup
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 04, 2024

Dealership Rating
Employee Rating

Poor communication and communication from service team about what was done, what needs to be done and how we are moving forward. Once communicating was here are your keys. Only after we tried to take my More

by Jaime
Service Price Transparency
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Recommend Dealer
No
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