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Suzanne Cochrane
Refer Me
89 Reviews
Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.
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89 Reviews of Suzanne Cochrane
October 07, 2024
Responsive resolutions to issues that needed prompt attention. Service and Sales personnel went above and beyond to insure my total satisfaction with my new E350. attention. Service and Sales personnel went above and beyond to insure my total satisfaction with my new E350. More
by JMACK3234
Verified CustomerOther Employees Tagged: Jennifer Lang, Daniel Rhee
September 25, 2024
Michael Nekava and the Helms team are the best dealers ever. I've been a client since 1998. they did their best to make the deal work. I am very happy ever. I've been a client since 1998. they did their best to make the deal work. I am very happy More
by THOMASJBARBACCIA
Other Employees Tagged: Jennifer Lang, Michael Nekava, Giacomo Liparoto
February 17, 2024
Been a customer since 1992. 8 cars later I keep coming back! This time picked car and closed sale in 20 minutes. 8 cars later I keep coming back! This time picked car and closed sale in 20 minutes. More
by PLMMD
Other Employees Tagged: Jennifer Lang, Michael Nekava, Andy Lin, Giacomo Liparoto , Hans Dalaker. Walter Blum
October 05, 2023
I've been to many dealerships before and I've dealt with many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard to earn your trust and business. I highly recommend Jason Chen for anyone looking to get a Mercedes Benz. My family has been dealing with Helms Bros. for almost 50 years. Helms Bros is a very good dealership compared to other Mercedes dealerships. While my family has been dealing with Helms Bros for a very long time, I made a mistake with my last Mercedes Benz and went to the Mercedes dealership in Roslyn. Big Mistake!! They tried to scam me, lie to me, and do everything a Used car dealership would do to rip you off. So, I went back to Helms Bros. for my current car which I got during the summer of 2023. Unfortunately, the new car I got is having a lot of issues and I'm hoping Helms Bros. will take care of me and make everything right. For now, I'm giving Helms Bros. 5 stars. I will post updates in the future. More
by Anthony Leong
Other Employees Tagged: Jason Chen, Andy Lin
August 31, 2023
Helms service was a luxury, top-tier experience. I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immedia I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immediately. The center itself is very clean and nice with Mercedes gear, snacks, coffee and drinks, and even a computer room! I grabbed a kiwi strawberry capri sun and a chewy granola bar. There was an area for Uber/Lyft and mine was there under a minute! Just got the call that they have fixed the car!! Remarkle service. More
by Josie.austin
Other Employees Tagged: Jennifer Lang, Rich Grein, Andrea Mairena, Andy Lin, Daniel Rhee, Greg Cadwallader, Alice Sena, Shari Balkaron, Dennis Kwong , Kirstin Austin
December 19, 2022
I recommend Helms brothers if you are buying a car. they go the extra mile they go the extra mile More
by EDOCHTER
Other Employees Tagged: Jeffrey Stampler, Andy Lin, Giacomo Liparoto
December 03, 2022
As a customer of Andrea Kass for over 40 years, I think that speaks for itself. that speaks for itself. More
by RICTAXLAW
Other Employees Tagged: Jennifer Lang, Andrea Kass, Giacomo Liparoto, Naomi Sam, Jazzimine Rivere
November 20, 2022
I’ve been a customer of Helms Bros for over 20 years . They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 year old valet . Since then he became my Service Advisor and more recently , a Financial Advisor . I was distraught when he told me he’d no longer be my advisor but Andy Lin was his replacement. I’d be hard pressed to have to decide who was/is better. They’re both great ! Moving over to sales , how can you beat a salesperson better than Jeffery Stampler ? He always gets the car I need and has been most helpful in getting cars for all my friends and business associates I’ve referred. Beyond all that , he even came to my wife Sharon’s assistance when she thought she had a flat tire on the Wantagh Parkway one night . When I got there , he was already on the scene . Now let’s move over to management. Jennifer Lang was always a gem helping with any concerns or issues that were beyond Jeff’s abilities to resolve . Then I met the most amazing person of this organization, Suzanne Cochran . Mr Calahan found the most effective, concerned manager I’ve ever met 40+ years ago . I only wish that all our managers at Kings Building Material were as good as she is . Over the years , our relationship with Helms Bros has only become closer and better ! To me: Helms is Home More
by MFALCONE0
Other Employees Tagged: Jeffrey Stampler, Jennifer Lang, Rich Grein, Andy Lin, Giacomo Liparoto, Richard Mika, Audlyne Marcelin, Naomi Sam, Jazzimine Rivere
May 26, 2022
Very good customer care with respect. Helps and understand the customer needs with respect. My sales man Jeffrey Stampler was really a gentleman. This my second car he helped in by from Helps and understand the customer needs with respect. My sales man Jeffrey Stampler was really a gentleman. This my second car he helped in by from Helms Bros. Very talented and hard working person. God bless him. Thank to Helms Bros. More
by STEPHENPABRAHAM
Other Employees Tagged: Jeffrey Stampler, Giacomo Liparoto
March 04, 2022
Very professional and friendly staff. . fast process, highly recommended. Jason was very helpful, we’re very happy with the car . fast process, highly recommended. Jason was very helpful, we’re very happy with the car More
by SOLI_MAN20
Other Employees Tagged: Jason Chen, Jennifer Lang, Dennis Kwong
