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Susie Scadden
Refer Me
86 Reviews
Susie has been with us since 2006, who calls Hallsville, TX her hometown. Susie has been married to her husband for 31 years, and together they have a 26 year old son. As a family, they enjoy competing in RC Racing and going to NASCAR events all over the country. Susie loves to read, and loves animals even more (especially cats)! Her favorite vehicle is the Chevy Equinox because it's not too big & it's not too small! Susie is multi-talented and is willing to go beyond the call of duty. Her creative problem solving approach and winning attitude, coupled with her outstanding customer service, make her an invaluable asset to our company. In addition to her Chief Financial Officer duties, she also handles all of our MIS systems, technology issues and "Continuous Improvement" programs to help us provide better solutions!
Read moreDealership Experience
19 yrs, 8 mos
Industry Experience
19 yrs, 8 mos
Languages Spoken
English
86 Reviews
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86 Reviews of Susie Scadden
October 25, 2024
Was a great exsperience and will defiantly do business with them again.Very professional and prompt! with them again.Very professional and prompt! More
by rmcd726
Verified CustomerOther Employees Tagged: Faye Hinds, Mariela Hernandez, Brycen Rachell, Amber Klinefelter, Michael Scott, Nathan McClain
September 08, 2024
Awesome service. Always great!! Fast, efficient and staff are great. Check them out if you need service!!! Always great!! Fast, efficient and staff are great. Check them out if you need service!!! More
by Jgregory
Other Employees Tagged: Faye Hinds, Lisa Bryant, Mariela Hernandez, Amber Klinefelter, Michael Scott , Joel Freijo
August 27, 2024
I scheduled maintenance for my truck 1 week prior to bringing it in. I was promised everything would be completed in 1 day. At 4pm, I called for an update since no one bothered to call me. I was infor bringing it in. I was promised everything would be completed in 1 day. At 4pm, I called for an update since no one bothered to call me. I was informed only 1 thing was completed in that time. This is the second time I was lied to regarding completion of service work. To top this off, after asking for the service manager to call me, I have yet to have ANYONE contact me. It would seem that no one at Bill Dickason understands customer service. SHAME ON ALL MANAGERS AT THAT LOCATION!!! More
by mfinityac
Other Employees Tagged: Faye Hinds, Lisa Bryant, Mariela Hernandez, Amber Klinefelter, Michael Scott , Chris Williams
July 21, 2024
It was GREAT ! They made it so easy & fast. Adrian has the experience & cares, HE'S THE REAL DEAL!! He introduced me to a vehicle that I wasn't sure I wanted. Bu They made it so easy & fast. Adrian has the experience & cares, HE'S THE REAL DEAL!! He introduced me to a vehicle that I wasn't sure I wanted. But after the test drive & showing me all the extras, I knew I wanted it!He had the whole experience very comfortable & he wanted to be sure this was the one for me & my needs. I don't do pressure & there was none. We have always purchased & serviced our vehicles at Bill Dickason Chevy. It's simple, they care. Michael in Finance, made no demands to buy any extras during the signing. Although we did take the Axiom plan because of the value & the cost. Love my new Equinox, thanks Adrian & the entire team on a job well done!!! More
by jdhinds159
Other Employees Tagged: Adrian Cortes, Tim Lumpkin, Amber Klinefelter, Michael Scott
July 08, 2024
Great place to do business, Could not be better. I would recommend this dealership to anyone who is in the market for another car or truck. I would recommend this dealership to anyone who is in the market for another car or truck. More
by pjmunday47
Other Employees Tagged: Adrian Cortes
June 19, 2024
Buzzy took care of everything I needed. Got the price sorted and took care of everything for me. Chris got everything done in a timely manner and I was in and out of the shop in no time. Th Got the price sorted and took care of everything for me. Chris got everything done in a timely manner and I was in and out of the shop in no time. They also fixed my rim without me having to buy a new one! Saving me money! Great dealership and amazing service team. More
by Buickdriver
Other Employees Tagged: Faye Hinds, Lisa Bryant, Mariela Hernandez, Amber Klinefelter, Michael Scott , Chris Williams, Buzzy Caviness Zoe wilder Brycen Rachell Matthew Burton Jordan Williams Austin smith Adrian Cortes
May 26, 2024
Jordan was awesome! He was helpful and courteous throughout the process. I would recommend him to anyone for professional assistance with a automobile purchase. He was helpful and courteous throughout the process. I would recommend him to anyone for professional assistance with a automobile purchase. More
by jessecasey79
Other Employees Tagged: Lisa Bryant , Jordan Williams
May 14, 2024
Sales price was fair. Trade value was a little weak. The transaction was about an hour so I considered that to be fast. The new (to me) truck could have had paint correcti Trade value was a little weak. The transaction was about an hour so I considered that to be fast. The new (to me) truck could have had paint correction done or a clay bar to be near perfect but other then that, the truck was very clean and was what was advertised. The dealership add-ons were not. Fortunately they were up front about it before I even got to the dealership and they were not too expensive. But that is one of the reasons for a 3 star rating. More
by Car enthusiast
Other Employees Tagged: Austin Smith
March 30, 2024
I have a few cars from them and always walked out happy with the car I got and the price. with the car I got and the price. More
by johnkim2005webb
Other Employees Tagged: Faye Hinds, Lisa Bryant, Adrian Cortes , Matthew Ferrell
