Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
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Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
882 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

12 yrs, 1 mo

Industry Experience

17 yrs, 1 mo

Languages Spoken

English English

Korean Korean

4.9

882 Reviews

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882 Reviews of Susanna Yim

September 20, 2024

Dealership Rating
Employee Rating

Good personality great dealer to purchase a car I was looking for had all paperwork ready More

by jasmine_val2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We're thrilled to hear you had a positive experience. Please feel free to reach out anytime—we're here for all your car needs!

September 13, 2024

Dealership Rating
Employee Rating

Suzanna was the best sales associate and helped me pick out the best car with the best price. Very happy with the service! More

by preston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! We hope to continue being your go-to dealership for all your needs.

September 11, 2024

Dealership Rating
Employee Rating

Between myself, family and friends - I've been a part of over 30x car transactions. This was my first Honda and it went very smooth from sales to finance. More

by ToTran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Pielea

Sep 11, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We're thrilled you had a great experience and look forward to welcoming you back soon.

September 01, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of working with Susana while buying my CRV, and I cannot recommend her highly enough. From start to finish, Susana's professionalism, kindness, and helpfulness made the ent More

by Mahera Khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and the 5 stars! We're always happy to help, and we hope to see you again soon.

August 31, 2024

Dealership Rating
Employee Rating

Very good experience with this dealer especially the sales person Susanna Yim. She went out of way to answer all my questions at all hours of days and even weekends. She set everything up for a gr More

by Ivy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're glad Susanna was so helpful during your visit, and we're here for you if you need anything else!

August 28, 2024

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Employee Rating

She was to the point, fair, professional, on time and easy to deal with. Complete the opposite of a car salesperson! 100% guaranteed More

by brianhevans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're thrilled you had a great experience, and we can't wait to assist you again.

August 23, 2024

Dealership Rating
Employee Rating

Friendly staff and quick process. Procedure told by different people differed and caused confusion. Overall good experience. More

by zhd535
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We're happy to hear that our team took great care of you, and we're here to help you if there's anything else you need.

August 13, 2024

Dealership Rating
Employee Rating

My visit to Norm Reeves superstore Cerritos Went well. All my questions were answered and communication was On point. Had no issues and will recommend to others. You got a good price out the door for my c More

by ravalo90710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Aug 13, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind feedback! It’s great to know you had a top-notch experience, and we look forward to seeing you again.

August 12, 2024

Dealership Rating
Employee Rating

Susana Yim is a very good Car Dealer and she is very helpful, and knows a lot about the Honda Industry, an is willing to help anybody out that is looking for to buy a car. More

by AJLozano703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're so glad you had a positive experience and that Susana helped ensure you had a great time. Please visit us again—our team is here to assist!

August 08, 2024

Dealership Rating
Employee Rating

Amazing Dealership our sales Rep Susan was amazing great experience best deals in town check her Susan Yim!! More

by moralesmanuel142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing you feedback with us! We're glad to hear that Susanna helped make your time with us better with great service. If there is anything else you need, let us know!

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