

Susanna Yim
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read moreDealership Experience
13 yrs
Industry Experience
18 yrs
Languages Spoken
English
Korean
954 Reviews
Write a Review954 Reviews of Susanna Yim
August 22, 2025
Susanna was fantastic. I was so grateful to have her as my salesperson. She was very honest about the prices and even went out of the way to recondition the car for us when I was so grateful to have her as my salesperson. She was very honest about the prices and even went out of the way to recondition the car for us when we noticed some cosmetic issues. Would highly recommend having her. I would plan on going to her again in the future. More
August 08, 2025
She is the best… very straight forward, honest and she gets it done right away. Very professional. She deserves a raise… our transaction was super smooth. I will refer more customers to her. Susan, thank gets it done right away. Very professional. She deserves a raise… our transaction was super smooth. I will refer more customers to her. Susan, thank you, you are awesome , the best of the best. More
August 02, 2025
Susanna was very helpful throughout the entire car buying process. She was also transparent about the deal that we wanted and worked tirelessly to make sure both parties were happy with the deal in place. I process. She was also transparent about the deal that we wanted and worked tirelessly to make sure both parties were happy with the deal in place. I wanted to also note her excellent ability as a car salesperson; She made time to make sure most (if not all) of the important features of our car were ready/set before we drove out the lot. This was well beyond the hours of operation, so I would’ve understood if she had closed the deal and left shortly after. However, she made sure we left satisfied and I commend her hard work and dedication. Overall, I would recommend Susanna to every prospecting car buyers shopping for Honda and it will be very hard to beat the experience I had shopping with her. More
Other Employees Tagged: Mike Aguilar
August 01, 2025
Susanna Yim is awesome! We agreed on the price over the phone. Ran my numbers, she ran her numbers and we matched up when I got to the dealership. Full transparency and kept We agreed on the price over the phone. Ran my numbers, she ran her numbers and we matched up when I got to the dealership. Full transparency and kept to her word about the entire deal process. She is very easy to work with, and will provide excellent customer service the entire way. I would definitely do business with her if you are considering buying a Honda, or any vehicle over at Norm Reeves Honda Cerritos. Thank you Susanna, we appreciate everything you did! More
Other Employees Tagged: Mike Aguilar
July 31, 2025
I had a great experience working with Susanna Yim at Norm Reeves Honda Cerritos. From the start, she was professional, clear, and easy to communicate with. She took the time to explain everything without any Reeves Honda Cerritos. From the start, she was professional, clear, and easy to communicate with. She took the time to explain everything without any pressure, and I really appreciated how transparent she was throughout the process. Buying a car can be stressful, but Susanna made it feel straightforward and comfortable. I left feeling confident in my purchase, and I’d absolutely recommend her to anyone looking for a fair and honest buying experience! Recommending all my family and friends to go see Susanna next time they are looking at cars! More
July 21, 2025
Once again, Susanna provided outstanding help and guidance in completing my 2nd Honda 3 year lease with her. She greatly alleviated much of the typical difficulties and pressures. I will definitely r guidance in completing my 2nd Honda 3 year lease with her. She greatly alleviated much of the typical difficulties and pressures. I will definitely return again in 3 years, or less. More
Other Employees Tagged: Alex in finance