Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
4.9
954 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

13 yrs

Industry Experience

18 yrs

Languages Spoken

English English

Korean Korean

4.9

954 Reviews

Write a Review

954 Reviews of Susanna Yim

August 22, 2025

Dealership Rating
Employee Rating

Susanna was fantastic. I was so grateful to have her as my salesperson. She was very honest about the prices and even went out of the way to recondition the car for us when More

by hanisaac7
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

Best experience with the dealership! Susanna is great! She got me an awesome deal and I’ll be purchase another Honda from her! More

by zoomzoomguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2025

Norm Reeves Honda Superstore Cerritos responded

Amazing! Thanks for the shout-out. Susanna works hard to make deals feel easy and fair, and we’re so happy it showed. We look forward to your next visit and another great experience.

August 08, 2025

Dealership Rating
Employee Rating

She is the best… very straight forward, honest and she gets it done right away. Very professional. She deserves a raise… our transaction was super smooth. I will refer more customers to her. Susan, thank More

by Lloyd0119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2025

Norm Reeves Honda Superstore Cerritos responded

Lloyd, thank you for the glowing endorsement. Susanna will be over the moon. We love hearing that our team made everything smooth and honest, and we appreciate you referring friends and family. If there’s ever anything we can do for you, just say the word.

August 02, 2025

Dealership Rating
Employee Rating

Susanna was very helpful throughout the entire car buying process. She was also transparent about the deal that we wanted and worked tirelessly to make sure both parties were happy with the deal in place. I More

by Michael Hipolito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Aguilar

Aug 04, 2025

Norm Reeves Honda Superstore Cerritos responded

Michael, your review is gold! Susanna goes the extra mile, so you can drive off feeling confident. We’re honored you noticed her dedication. Thanks for recommending her to every future Honda buyer!

August 01, 2025

Dealership Rating
Employee Rating

Susanna Yim is awesome! We agreed on the price over the phone. Ran my numbers, she ran her numbers and we matched up when I got to the dealership. Full transparency and kept More

by sraranza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Aguilar

Aug 04, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi, this review is so lovely! Susanna will love hearing that her easygoing style left such a great impression. Thanks for trusting us and for the kind recommendation to future buyers!

July 31, 2025

Dealership Rating
Employee Rating

I had a great experience working with Susanna Yim at Norm Reeves Honda Cerritos. From the start, she was professional, clear, and easy to communicate with. She took the time to explain everything without any More

by reolavertu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi there, thanks for the glowing shout-out! Susanna takes pride in honest, upfront communication, and she’s thrilled you felt confident every step of the way. We can’t wait to welcome your loved ones next time!

July 21, 2025

Dealership Rating
Employee Rating

Once again, Susanna provided outstanding help and guidance in completing my 2nd Honda 3 year lease with her. She greatly alleviated much of the typical difficulties and pressures. I will definitely r More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex in finance

Jul 22, 2025

Norm Reeves Honda Superstore Cerritos responded

Congrats, Dave! We're excited that Susanna could help you with another amazing lease. It's always fun to upgrade, and Susanna is grateful to be your go-to. Enjoy the ride, and we'll see you back next time!

July 19, 2025

Dealership Rating
Employee Rating

I’ve been going to Honda Cerritos superstore Service ever since I bought my car and it’s always good service More

by tawaviramonte201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi! We love having you as part of our Honda family and appreciate your loyalty. Here’s to many more top‑notch service visits!

July 18, 2025

Dealership Rating
Employee Rating

Susanna Yim helped me get my car. She was fast and efficient and made my buying experience great. Very good salesperson. More

by eckissinger0630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for highlighting Susanna’s fast, efficient, and friendly approach. We love hearing how she turned your car search into a great experience. Susanna and the whole team appreciate your feedback, and we look forward to serving you again!

July 17, 2025

Dealership Rating
Employee Rating

Susanna Yim makes a car buying experience a thrill! This is my third Civic all with Susanna at Norm Reeves Cerritos. More

by Richard V Cassman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Norm Reeves Honda Superstore Cerritos responded

Woohoo! Congrats, Richard, on joining the three-time Civic owners club! Your support means everything, and we're thrilled that Susanna could help you navigate this exciting milestone. By the way, did you give your new Civic a name?

1
...

Dealership Inventory (1091 Vehicles)

used 2022 Honda CR-V Hybrid car, priced at $29,998
2022 Honda CR-V Hybrid
used
Blue exterior
CVT
All-wheel Drive
new 2025 Honda Civic car, priced at $28,600
2025 Honda Civic
new
Silver exterior
CVT
Front-wheel Drive
new 2025 Honda Civic car, priced at $28,600
2025 Honda Civic
new
Gray exterior
CVT
Front-wheel Drive
new 2025 Honda Accord Hybrid car, priced at $36,545
2025 Honda Accord Hybrid
new
White exterior
CVT
Front-wheel Drive
new 2026 Honda HR-V car, priced at $28,050
2026 Honda HR-V
new
White exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $33,815
2026 Honda CR-V
new
Silver exterior
CVT
All-wheel Drive