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Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
Refer Me

Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
919 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

12 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

Korean Korean

4.9

919 Reviews

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919 Reviews of Susanna Yim

February 18, 2025

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Incredible experience. Courteous, professional, from sales to finance Did 95% of the deal over the internet. Susanna Yim went above and beyond to get my deal done. I won't More

by dodgerfan1966
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Recommend Dealer
Yes
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Feb 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Gotta love when technology works in your favor! Huge congrats, and thanks for sharing your experience. We're so glad Susanna could help make everything happen and get you behind the wheel. Enjoy the ride!

February 15, 2025

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Susanna was very responsive and attentive and made genuine effort to give me the best deal possible! More

by arynholli31
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Recommend Dealer
Yes
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Feb 17, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you happy drives around town in your new Honda! We're pleased that Susanna could make the shopping experience memorable and productive. If you need any accessories to jazz up your car, feel free to reach out. Thank you!

February 07, 2025

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Fast and easy. I got the car I wanted and I am happy with my purchase. More

by docdewar
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Recommend Dealer
Yes
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Feb 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We want every purchase to go as smoothly as yours did. That's the way to do it! Enjoy the ride, and feel free to schedule your first service visit online. Thank you!

February 03, 2025

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Susanna is a gem! 2nd time purchasing from Norm Reeves with Susanna. She is quick, thorough, and knowledgeable. More

by christelcoral
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Yes
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Feb 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Welcome back to our dealership, Christel! Congratulations on your second Honda from us. It sounds like Susanna pulled out all the stops when it came to helping you. Thanks so much for giving us your business! If you're interested in accessories, please contact our parts department.

February 02, 2025

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Susana Yim helped to find and buy CR-V Hybrid Sport-L for a great price with matching color and option. I recommend her with confidence. More

by Doodledac
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Recommend Dealer
Yes
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Feb 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CR-V Hybrid! We're interested to hear how you're enjoying the hybrid features and efficiency. We're happy that Susanna could help you out. Thanks so much, and we welcome your questions!

January 21, 2025

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The dealership is nice usually happy with my experience there, wish there would have been more communication during my service More

by jenhbombwzq1
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Recommend Dealer
Yes
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Jan 21, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback. We're glad that you were happy with your experience, but apologize for any communication issues. We will use this feedback to guide our service in the future.

January 03, 2025

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Excellent and efficient service. Susana is Very helpful and simply the best. My go to every time! More

by livi1225
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Recommend Dealer
Yes
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Jan 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're so glad that Susana has been able to help you more than once. Thanks for letting us know, and if you're in need of accessories for your new ride, please contact us!

January 03, 2025

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Very helpful, very fair. Would definitely recommend to friends and family. Thank you very much More

by acontreras12
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Recommend Dealer
Yes
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Jan 03, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck and lots of fun trips in your new Honda! It's so exciting to have a new car and to have a great experience buying one. We appreciate you spreading the word. Thank you, and we welcome you to come back for service any time!

December 31, 2024

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It was a great service I recommend going to do the service there with u guys More

by Miguelzuno
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Recommend Dealer
Yes

Other Employees Tagged: Ray Tabatabai, Darrell Pork, Shawn Shahnawaz, Kash Varzandeh, Jose Rodriguez, Albert Rosales, Pedro Serrano, Michael Villanueva, Adam Pacheco

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Dec 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.

December 30, 2024

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This was a very pleasurable experience. Everyone was super helpful and we were in and out in less than 3 hours with a new car. More

by Emerald
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Recommend Dealer
Yes
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Dec 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Hi, Emerald. It’s great to know we could make your visit such a good one! We're proud to have a helpful team and reviews like yours help us know how we're meeting customers' needs. Thank you, and we hope to be of assistance to you again.

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