Susanna Vann-Parrott

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Phillips Chrysler Jeep Dodge Ram responded

Ron, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

Phillips Chrysler Jeep Dodge Ram responded

Don, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jose, Susanna, and our team. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

Phillips Chrysler Jeep Dodge Ram responded

Amanda, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jaime, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Don, and we are thrilled that you found your experience with Susanna to be a positive one. Please don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107