Susan Wilkerson

Great customer service and they are super easy to work with! I do not like car shopping but they made the experience such a pleasure with! I do not like car shopping but they made the experience such a pleasure More

by CATHYUNDERW Verified Customer Verified Customer

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Sales manager was very attentive and made sure I was being taken care of. Knowlegdable staff helped make this buying experience a pleasure. being taken care of. Knowlegdable staff helped make this buying experience a pleasure. More

by ADAM_KEENAN Verified Customer Verified Customer

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I got the Jeep I wanted at a great price. I would recommend buy from Shottenkirk. I would recommend buy from Shottenkirk. More

by ASTRATTON05 Verified Customer Verified Customer

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We drove 1. 5 hours away to test drive a specific engine in a jeep GC L. We decided to trade In our vehicle and trusted the dealer to have a dealer trade back wit 5 hours away to test drive a specific engine in a jeep GC L. We decided to trade In our vehicle and trusted the dealer to have a dealer trade back within a few days after being told that would be the case. That didn’t happen and no communication happened either regarding the initial dealer trade and the extended period of time that it was taking for it to show up. I decided to drive back early and take the wheels off our trade in due to the dealer not wanting to purchase them when we traded it in (they listed the vehicle with the wheels on that looks unprofessional to me the seller). I decided to drive back to take the wheels off and swap them with the other set of wheels that were in my possession before the vehicle sold. This was about a week after the Initial trade in. The next day, we receive notification that “our” vehicle had arrived. When we arrived to pick it up, the GM notifys us that it has more options but he’s “gonna eat it” due to the time frame issue. When we walk outside to view it, we noticed that the dealer decided to trade for a different vehicle with the wrong trim. This was very upsetting considering that no one reached out to us regarding the initial vehicle showing up in the mentioned timeline. We were told conflicting story’s why the first vehicle was not traded for which made us more upset (we do not appreciate people lying to us). We were also upset that the dealer would just trade for another vehicle even though we specifically said no to the high altitude trim on a white vehicle to our sales rep. The nerve that the dealer had regarding switching vehicles on is without our approval almost caused us to cancel the whole purchase. We eventually located another vehicle that was to our specifications plus more options on that same day and gave the green light to have it purchased. We were told that it should show up in 5-7 days which it did. We ended up getting our jeep that we wanted after almost a three week ordeal and 5 trips to the dealer that took us around 15 hours of drive time. One word comes to mind where the entire sales staff failed …communication! In owning close to 40 vehicles in my lifetime, this is the worst purchase experience I’ve had on a vehicle. The saving grace for the Gm was, allowing us to have a vehicle to drive during this time. More

by JOE_PAVEL Verified Customer Verified Customer

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We love Shottenkirk CDJR. We're repeat customers. Scott" Duck "Williams is the man to see for the best deal. I told him what I was looking for and he found it. I love my Jeep We're repeat customers. Scott" Duck "Williams is the man to see for the best deal. I told him what I was looking for and he found it. I love my Jeep Grand Cherokee L. If you want the best deal, see Duck at Shottenkirk CDJR in Canton GA. You won't be disappointed. The financing was short and sweet. No hassle. Mr. Bob knows his job. More

by DENESEDEE Verified Customer Verified Customer

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No complaints did me justice. Great experience and would recommend to anyone looking to buy Great experience and would recommend to anyone looking to buy More

by KAYQUAN_LUCAS Verified Customer Verified Customer

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Robert was awesome. Not pushy. Everyone I dealt with was very professional and courteous. Will recommend this dealership to anyone who asks. Not pushy. Everyone I dealt with was very professional and courteous. Will recommend this dealership to anyone who asks. More

by VHARDEN56 Verified Customer Verified Customer

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Bought a used car and ended up with some issues due to the lender. Went back to work things out and ended up in a new truck for a Great price. Will recommend 100%! the lender. Went back to work things out and ended up in a new truck for a Great price. Will recommend 100%! More

by JEREMIAHEDELEN Verified Customer Verified Customer

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Duck Williams made this the best car buying experience I’ve ever had! Thank you! I’ve ever had! Thank you! More

by BETHJORDAN918 Verified Customer Verified Customer

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Scott the Duck was very attentive, and helpful. He was a great listener, making sure I got exactly what I was looking for. They made me feel like another member of their family. Overall, my experie He was a great listener, making sure I got exactly what I was looking for. They made me feel like another member of their family. Overall, my experience was excellent. Definitely recommending friends and family. More

by EAYSA05 Verified Customer Verified Customer

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