Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC
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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8
133 Reviews
4.8

133 Reviews

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133 Reviews of Susan Roush

March 03, 2025

Dealership Rating
Employee Rating

Friendly and courteous they fixed the issues and took time to do it right paying attention to detail More

by carrierowan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Mar 03, 2025

Spitzer Ford Dubois, LLC responded

Thank you, Carrie, for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 03, 2025

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Employee Rating

Greeted upon arrival. Truck in bay on Time. Updated to status of oil change. Waiting area comfortable. More

by BKPILOT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2025

Dealership Rating
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Jonathan is an absolute gem! His expertise truly shone through while fixing our vehicle, getting it back in tip-top shape with incredible skill and care. From the moment he start More

by jprasko
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr. , Jonathan

Mar 03, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Jonathan here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 27, 2025

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The Ladies at the Service Desk were great. Got me in and out in no time. Took care of another issue I have been dealing with and got me scheduled for another appointment. They are the kind o More

by mwj.goodman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Feb 27, 2025

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 24, 2025

Dealership Rating
Employee Rating

Worked with me in a timely manner with GWC Warranty on trying to get the issues solved with getting my 2019 Ford F150 XLT fixed! Hopefully the services corrects itself moving forward. More

by greggresock1g
Recommend Dealer
Yes
Feb 24, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 22, 2025

Dealership Rating
Employee Rating

The people that work there, are very nice and kind, always answered all my questions. More

by Tbumbarger
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Spitzer Ford Dubois, LLC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

February 19, 2025

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Employee Rating

They did a great job of locating my vehicles problem and promptly solving the issue. Very friendly and courteous staff! More

by CGIG19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 14, 2025

Dealership Rating
Employee Rating

From scheduling to pick up of vehicle, the staff at Spitzers were very accommodating and professional. More

by BMYERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Ashley O'Ryan

Feb 14, 2025

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 07, 2025

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Employee Rating

The explorer went in a blown transmission and a passenger side heater core. No appointment due to the transmission going out, but it took all but a month to get it repaired. No courtesy car available, but we More

by RTYTROLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 10, 2025

Spitzer Ford Dubois, LLC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 06, 2025

Dealership Rating
Employee Rating

We purchased a vehicle & on the way home I hit a deer. They got us in for the repairs immediately after the accident. We had our car fixed and returned within two weeks. They made us their top priority. F More

by PRETTYCOOLNAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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