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Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
204 Reviews
4.8

204 Reviews

Write a Review

204 Reviews of Susan Roush

February 15, 2026

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Employee Rating

Spitzer has always treated me great. Services are always completed in a timely manner and they always keep me informed of all issues More

by Leroy.c1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Connors, Mitch Canby

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Feb 15, 2026

Spitzer Ford Dubois, LLC responded

It's great to know your Ford F-150 service visits run smoothly and you feel informed every step of the way. Thank you for the five-star rating and for trusting us with your truck.

February 03, 2026

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Employee Rating

Didn't have appointment took me right in nice people will go back for any work that needs done in future More

by Mguthrie5247828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2026

Spitzer Ford Dubois, LLC responded

It’s great Susan and our team could fit your Ford F-150 in for service without an appointment and keep everything straightforward. We look forward to assisting with any future maintenance needs. Thanks for trusting us with your Ford.

January 30, 2026

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Employee Rating

Always nice and respectful. Fast service and thorough. From the small service to the big jobs, I will always choose spitzer More

by Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 26, 2026

Dealership Rating
Employee Rating

Completed the job in a timely manner. Scheduled appointment in a reasonable time frame. Comes to the house to complete car maintenance. More

by douglastriponey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Robin Curry, Ashley O'Ryan, Isaac Gallaher, Bradley Long , Timothy Mayhew, Thomas Zellonis

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Jan 26, 2026

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 15, 2026

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Employee Rating

I had a great experience! Very friendly. They picked my vehicle up from my work and then dropped it off after they were done. I would highly recommend them and will definitel More

by Blmichael47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Ford

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Jan 15, 2026

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2026

Dealership Rating
Employee Rating

I only had contact with the service staff but not the mechanic. As far as the staff goes I dealt with Issac, Ashley and Susan. All of them were just great. Very friendly, communicated to me everything t More

by mm2fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan, Isaac Gallaher , Andrew Ford

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Jan 14, 2026

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

December 11, 2025

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Employee Rating

Always fast courteous service- Ashley and Dave helped me pick out the perfect tires for my Bronco Sport . Great pricing and very friendly staff. More

by Lori S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan, David Flanders

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Dec 11, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2025

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Employee Rating

Very good service. Got oil change and inspection on time. Explained what was done and very friendly lady in service dept. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2025

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

September 29, 2025

Dealership Rating
Employee Rating

Told me that I needed more new parts to pass inspection that I really needed. More

by LARKODAVID
Recommend Dealer
No
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Oct 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, David, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 29, 2025

Dealership Rating
Employee Rating

I always have a good experience whenever I need to get service done on my truck, they are very helpful an friendly More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Gallaher

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Sep 29, 2025

Spitzer Ford Dubois, LLC responded

Hi Steve: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

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