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Susan Roush

Overview Reviews (162) Inventory (161)

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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8

162 Reviews

Overview Reviews (162) Inventory (161)

4.8

162 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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162 Reviews of Susan Roush

June 11, 2025

Dealership Rating

Employee Rating

I always save money by going to Spitzer Ford Dubois. They always have my best interest at heart. Thanks for taking care of me again. They always have my best interest at heart. Thanks for taking care of me again. More

by FRECHTOM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Crana Jr.

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Jun 11, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 05, 2025

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Employee Rating

The staff was courteous and they finished my car in a timely manner. The whole place was very clean. timely manner. The whole place was very clean. More

by dargrasso

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

June 05, 2025

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They towed my truck and gave me a loaner vehicle when I had truck trouble and I appreciate that thank you had truck trouble and I appreciate that thank you More

by buzzkill270

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Mitch Canby, Brad Giraud, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

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Jun 06, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2025

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Employee Rating

Professionals- Friendly crew. Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! More

by JOJOGANOE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

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Jun 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

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Sue was great to work with and kept me updated while I waited for service. Very friendly and professional waited for service. Very friendly and professional More

by cmongelluzzo06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2025

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Employee Rating

Susan Roush took care of everything for us on May 16, 2025 with our oil change and on May 20, 2025 with our shock absorber replacement. She is so efficient and made it so easy for us, Thank you Susan! 2025 with our oil change and on May 20, 2025 with our shock absorber replacement. She is so efficient and made it so easy for us, Thank you Susan! More

by darburfield

Recommend Dealer

Yes

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May 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 10, 2025

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Employee Rating

They made an appointment for state inspection that was convenient for me. They started the work on time and completed everything in a timely manner. I was very pleased with the employees that waited on me convenient for me. They started the work on time and completed everything in a timely manner. I was very pleased with the employees that waited on me. More

by dennisblakley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 10, 2025 -

Spitzer Ford Dubois, LLC responded

May 07, 2025

Dealership Rating

Employee Rating

We have done business with Spitzer and before that Murray ford for years and have never had a bad experience. The sales and service personnel have always treated use perfectly. We will always come back to th ford for years and have never had a bad experience. The sales and service personnel have always treated use perfectly. We will always come back to this dealership first for our vehicles. Thanks again More

by ruby_1450

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Scott Wineberg

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May 07, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

May 06, 2025

Dealership Rating

Employee Rating

Excellent service department. Very friendly and performed the service in a very timely manner. Thank you. Very friendly and performed the service in a very timely manner. Thank you. More

by jdcoudriet

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

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May 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

May 01, 2025

Dealership Rating

Employee Rating

The people at the dealership keep you informed on the status of your car and respond to you upon completion status of your car and respond to you upon completion More

by mtmakulbacki

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2025 -

Spitzer Ford Dubois, LLC responded

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