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Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC
Refer Me

Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8
110 Reviews
4.8

110 Reviews

Write a Review

110 Reviews of Susan Roush

December 27, 2024

Dealership Rating
Employee Rating

Very friendly and personable helpful with how to use your Ford points for a service More

by Riejenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Safe travels and Happy holiday's!

December 22, 2024

Dealership Rating
Employee Rating

Called that day and got in to get my oil changed. Done fast and without delay. Friendly staff and even sent a video of what they checked! More

by amymc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Spitzer Ford Dubois, LLC responded

Amy, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 13, 2024

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Employee Rating

Spitzer Ford has always been friendly, professional, and accommodating to my needs as a customer. They answer all of my questions and try, when possible to keep me updated on the progress of any minor repai More

by mm2fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

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Dec 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2024

Dealership Rating
Employee Rating

Very pleasant staff does great work easy to talk to about the problem I have More

by butchintrouble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy McAllister, Brian Shaffer, Wade Lobbestael, Mitch Canby, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Ball, Ashley O'Ryan

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Dec 11, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

Dealership Rating
Employee Rating

The service department was very helpful, especially Susan R. I was able to get my truck back in a timely manner More

by DENNYWINEBERG1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2024

Spitzer Ford Dubois, LLC responded

Thanks, Denny, for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

November 28, 2024

Dealership Rating
Employee Rating

Customer service is great. Not a lot of inventory on the lot as far as pickups. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Spitzer Ford Dubois, LLC responded

Thank you, Chris, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2024

Dealership Rating
Employee Rating

Glad I get to talking with a lot the employees and spritzer is taking good care of veterans More

by THOMAS_BURNSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Henry, Morgan Lingle, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Ashley O'Ryan

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Nov 25, 2024

Spitzer Ford Dubois, LLC responded

Thomas, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2024

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Employee Rating

We had a great visit ! Oil change and tire pressure check. Susan at the service desk was friendly and helpful ! More

by McMillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 16, 2024

Dealership Rating
Employee Rating

Fantastic service department, always very well taken care of during each visit. Have yet to have a bad experience there. More

by Greendonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Kenneth Crana Jr., Ashley O'Ryan

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Nov 17, 2024

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

November 13, 2024

Dealership Rating
Employee Rating

Stopped in out of the blue to see if I could get an oil change and tire rotation. Made time for me and had me in and out quickly. More

by BMYERS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

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Nov 14, 2024

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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